I left the operations side to aggressively pursue what I love. PEOPLE! The personal connection, bond and camaraderie is second to none.I dove head first into Corporate/major account Sales, Sales Management, and eventually landed in Customer Retention management. In this capacity I had the privilege to manage large groups of employees of 100+ utilizing my skill of critical thinking, problem solving and quasi self proclaimed therapist.I had another eureka moment and thought how crazy would it be if I married the things I really enjoy. PEOPLE, SALES & AUTOMOBILES. It was then I was determined to learn all that I could about the business. So throughout the years I have held various positions at the dealership level. Warranty Manager, Service advisor, Service Manager, Body Shop, and lastly Sales. However my most challenging yet rewarding job is being a father of two. I am an UBER dad and cheerleader to my completive cheerleader daughter and ATM/Life Coach to my son when he listens
Read moreDealership Experience
4 yrs, 10 mos
Industry Experience
28 yrs
Languages Spoken
English
154 Reviews
Write a Review154 Reviews of Stacey Hopson
May 02, 2024
Jean was great to work with. He took time to explain all of our new car features, paired our phones and took extra time to buff the car before we left. I was impressed with He took time to explain all of our new car features, paired our phones and took extra time to buff the car before we left. I was impressed with the delivery process. After our car walk-through, Jean took us to service to introduce us to Billy. And then brought us to finance. Everyone we worked with from sales (Stacey) to delivery (Jean) to service (Billy) to finance (Santiago), took their time answering all of our questions in the most friendly and professional manner Great group at Smythe Volvo. More
Other Employees Tagged: Billy Shannon, Santiago Piriz, Jean Delva
April 29, 2024
A very pleasurable experience. Stacey was very knowledgeable and great to work with. Neil was very meticulous and paid alot of attention to detail and ensured we got a dent/ scratc Stacey was very knowledgeable and great to work with. Neil was very meticulous and paid alot of attention to detail and ensured we got a dent/ scratch free vehicle. Alex was great going through the internal and external workings of the car and was very clear in explaining and answering various questions. Abood made the financial aspects of the deal very easy. All around, a really great team of people to have worked with. More
Other Employees Tagged: Abood Katib, Sabrina Mendez, Alex Piriz, Neil Amaral
April 16, 2024
Excellent orientation to the car by Jean and sales by Stacey. Thank you to all! Stacey. Thank you to all! More
Other Employees Tagged: Jean Delva
April 12, 2024
Smythe Volvo are friendly, approachable, and attentive to customers’ needs, fostering a positive buying experience. Stacey Hopson conducted himself with honesty and integrity. He prioritized my best interes customers’ needs, fostering a positive buying experience. Stacey Hopson conducted himself with honesty and integrity. He prioritized my best interests and provided me with transparent information and fair pricing. With his strong product knowledge, excellent customer rapport, and closing skills, he contributes to the success of the dealership- I would absolutely purchase my next vehicle from Stacey… thank you Smythe Volvo. More
Other Employees Tagged: Abood Katib
March 26, 2024
Jean and my salesperson Stacey Hopson were both courteous and professional. Stacey was a great assist in rectifying an issue. and professional. Stacey was a great assist in rectifying an issue. More
Other Employees Tagged: Henry Zhu, Jean Delva
March 25, 2024
Alex was very helpful explaining the tech in the car and very personable and professional. very personable and professional. More
Other Employees Tagged: Sabrina Mendez, Alex Piriz
March 24, 2024
Jean was amazing to work with. He was thorough and patient. When we had a small issue he came to my house to fix it and fixed it in 5 minutes. I give Jean my highest recommendation He was thorough and patient. When we had a small issue he came to my house to fix it and fixed it in 5 minutes. I give Jean my highest recommendation. More
Other Employees Tagged: Jean Delva, Neil Amaral
March 23, 2024
He explained everything in details yo us when he was delivering the car. He went above and beyond to even wiped something in the center console which was missed during detailing. delivering the car. He went above and beyond to even wiped something in the center console which was missed during detailing. More
Other Employees Tagged: Henry Zhu, Don Cheong-A-Shack
March 08, 2024
Everyone is extremely friendly and helpful at the dealership! I visitors a few times to find the perfect car, and I was always met with a friendly face. All my questions were answered, and all employ dealership! I visitors a few times to find the perfect car, and I was always met with a friendly face. All my questions were answered, and all employees were very knowledgeable and helpful. I especially appreciated the time that was taken to show me all the new features and to set up my car. More
Other Employees Tagged: Henry Zhu