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Stephen Augustine
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401 Reviews
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401 Reviews of Stephen Augustine
April 20, 2018
First Class Service This is my second time at this dealer. I wouldn't go anywhere else to service my car. Staff is professional and place is spotless This is my second time at this dealer. I wouldn't go anywhere else to service my car. Staff is professional and place is spotless More
by thebestornothing
Verified Customer
Helpful 
April 19, 2018
Excellence. Everyone I've interfaced with at Rallye is great. From the time you walk in your are treated with respect & courtesy. Stephen A. is awesome he even Everyone I've interfaced with at Rallye is great. From the time you walk in your are treated with respect & courtesy. Stephen A. is awesome he even gave me a coupon and took care of the laptop I forgot. It's always a great experience at Rallye. More
by Micriss20
April 17, 2018
Service needed Stephen Augustine my Service Advisor did a great job with customer service and excellent work the few days when my car needed repairs. The dealership Stephen Augustine my Service Advisor did a great job with customer service and excellent work the few days when my car needed repairs. The dealership and service department have shown me only excellent service every time I bring my car in. More
by JC.CERRO
Other Employees Tagged: Tom Walton
April 17, 2018
Professional Service - Nice People - Timely Service & Repair Rallye is a my kind of dealership. I like the treatment I get there - First Class. I find the employees to be professional and personable. They str Rallye is a my kind of dealership. I like the treatment I get there - First Class. I find the employees to be professional and personable. They strive to meet your needs. Never had a bad experience at the facility. Steve Augustine does a great job and is pleasant to deal with. The coffee and bagels are appreciated as well. More
by carlady
Other Employees Tagged: Tom Walton , Reception; the individuals that provide the loaner cars; the courtesy van driver and the many fellows that greet and help the clients in various ways.
April 11, 2018
Great Job Stephen A.! Stephen A. Was great, I didn’t have to wait for long for my car. Stephen was friendly, professional and very informative about what I need to be done Stephen A. Was great, I didn’t have to wait for long for my car. Stephen was friendly, professional and very informative about what I need to be done in my car for my next visit. More
by MERRIE225
April 11, 2018
Happy with service. Very good with caring about they customers, was very happy with the out come of the service..Bought five cars from Rallye Motors so far no problems. Very good with caring about they customers, was very happy with the out come of the service..Bought five cars from Rallye Motors so far no problems. More
by BURKEOB
April 05, 2018
efficient and professional My experience this time has been no different that those previous visits. From making the appointment to driving out at completion of the two- day ser My experience this time has been no different that those previous visits. From making the appointment to driving out at completion of the two- day service, everything was ( as stated above) both efficient and professional.....in great part to the effort of my Service Rep, Steve Augustine. More
by MARRON612
April 05, 2018
World class service experience! From dropping off the GLS (my vehicle) to picking up the GLE (loaner); Rallye made my B-service truly a World Class experience!! It all started when I From dropping off the GLS (my vehicle) to picking up the GLE (loaner); Rallye made my B-service truly a World Class experience!! It all started when I called Brianna and made the appointment for the B-service with a service loaner. I used to service my vehicle at Helms Brother (since 2007), one thing I kept on telling them over and over was to have SUV as services loaners (Helms Brother uses C 300 or CLA 250 as their loaner) because I have the GL (now the GLS) and I need a big car! Throughout the last decade or so it was the same old dance, dropped off the car and asked for an SUV, only to be told that’s not an option. One day I stopped by Rallye on my way home (just to see if they were willing to give out SUV as service loaner.) Presto! The service advisor said yes sir, we offer full line of services as well as loaners - from GLE, GLC, GLA to the E400 coupe!! Needless to say I have been a loyal customer of Rallye ever since that day! Believe me when I tell you this - give Rallye Mercedez a call and experience the world class service for yourself! More
by AndyHuangRealtor
April 04, 2018
The best there is, and I mean exactly that Had my emergency flashers on all day, and get back to my dead car at 8:30 pm. I call Rallyee, and a half hour later truck arrives opens the doors Had my emergency flashers on all day, and get back to my dead car at 8:30 pm. I call Rallyee, and a half hour later truck arrives opens the doors, which I could not do, and starts the car. Service man was as pleasant as can be, told me to run car for at least half an hour Service call could not be better I have ben driving a Mercedes for at least twenty five years with a 100% satisfaction from purchase with Bob Bianchi to to sevice with srervice crew Best, Stewart Martin More
by KLAATUSTU
Other Employees Tagged: Robert Bianchi
April 04, 2018
Always excellent service I have sent many Benz owners here. They have proven their ability time and again. I now purchase from this dealership as well due to the excellent s I have sent many Benz owners here. They have proven their ability time and again. I now purchase from this dealership as well due to the excellent service. More
by CNEMEYER
