Stephen Augustine | Page 40

Price was only rated as good because it is a MBZ dealership and I wasn't looking for 'great' prices. I want service, reliability and dependability, which is why I brought to you. dealership and I wasn't looking for 'great' prices. I want service, reliability and dependability, which is why I brought to you. More

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We are very pleased with the service of your Sales representative, Victor Cosme and Service representative, Steve Augustine. They both have professionalism, knowledge & expertise and excellent custom representative, Victor Cosme and Service representative, Steve Augustine. They both have professionalism, knowledge & expertise and excellent customer relationship. We like the facility of both Sales & Service. Rallye Motors accommodate to their customers's satisfaction. Service is performed promptly. More

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Mr. Stephen Augustine provided excellent service, he is very knowledgeable and has lots of experience. Rallye Motors gives a world class service. I have to thank them so much. very knowledgeable and has lots of experience. Rallye Motors gives a world class service. I have to thank them so much. More

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I brought my car in without an appointment because I kept losing pressure in one of the tires. They were very accommodating and took my car without any questions asked. I left the car there and was very surp losing pressure in one of the tires. They were very accommodating and took my car without any questions asked. I left the car there and was very surprised when I received a phone call that let me know my car was done in less than an hour. Stephen Augustine was very helpful and a pleasure to deal with. The receptionist was pleasant and not at all difficult when I just came in without an appointment. More

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Mr. Augustine is very efficient and friendly. He does a great job and is the reason I switched from Massapequa to Rallye. All the service people are very friendly. great job and is the reason I switched from Massapequa to Rallye. All the service people are very friendly. More

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Very warm and friendly staff. Keep you totally informed about what's happening with your car at all times. They make you feel very special. about what's happening with your car at all times. They make you feel very special. More

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Disappointed in a simple thing when I asked to please change the rim around the front license plate! All they did was hammer the license plate back into the broken frame! Not too appealing! Not very ap change the rim around the front license plate! All they did was hammer the license plate back into the broken frame! Not too appealing! Not very appealing on the front of the car & a chance for u to advertise Rallye Motors! Sincerely, Ann Chafetz (P.S. My bill was over $1600 for a 1000,000 mile check up!) More

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I had an excellent experience overall at Rallye. Everything from start to finish was exceptional. The service was outstanding, Steve was great and the waiting room was fantantastic. I can't wait f Everything from start to finish was exceptional. The service was outstanding, Steve was great and the waiting room was fantantastic. I can't wait for my next oil change! More

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My service advisor, Stephen Augustine was great - professional, knowledgeable and friendly. Making an appointment was quick and having a service loaner was helpful. I am sorry to say that in prior professional, knowledgeable and friendly. Making an appointment was quick and having a service loaner was helpful. I am sorry to say that in prior years, I stopped being a Mercedes owner because of how difficult it was to get a service appointment and how I dreaded dealing with the service department. Now, everything has changed and it is a pleasure dealing with Rallye. Everyone I dealt with was friendly and said hello -- a tremendous improvement. Again, my service advisor was wonderful! Dee Conway More

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Everyone from the parking attendant, receptionist, service advisor and cashier were very friendly and efficient. The advisor was in contact with me via phone and internet to explain their recommendati service advisor and cashier were very friendly and efficient. The advisor was in contact with me via phone and internet to explain their recommendations to me, and the cost involved. We have been buying/servicing Mercedes from Rallye for decades, they get better every year. More

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