Steve Boswell | Page 2

Back for the third time in six years. Each time Sullivan's Northwest Hills has provided us with a vehicle that has met our expectations and at a price that fits our budget. This time around they we Sullivan's Northwest Hills has provided us with a vehicle that has met our expectations and at a price that fits our budget. This time around they went above and beyond our previous experiences. Mike was enthusiastic and knowledgeable about the product and worked with Steve to craft a deal which fit our budget. Mike and Steve both understood we did not feel comfortable spending time inside given the current COVID-19 situation so they did their best to expedite the buying and delivery process, as well as provide us space inside on the cold day out of the public areas. From start to finish we were driving home our new Jeep in 3 hours. It's all part of why we are return customers and will be again in the future. Thank you Mike and Steve! More

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Well, Here we are again, twice in 30 days! I will say that speaks for itself in our beliefs, trust as well as the dedication given to us by William Hogarth, Tom Boswell and the entire sales and finance c that speaks for itself in our beliefs, trust as well as the dedication given to us by William Hogarth, Tom Boswell and the entire sales and finance crew at Northwest Hills Chrysler Jeep Dodge Ram. We could simply not be happier customers! Wishing you all a safe and prosperous 2021! Darrell & Inge! More

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Jonathan Cruz was very comfortable to work with, made my decision very easy to stick with NHC. Steve, Darren and the staff was very helpful. decision very easy to stick with NHC. Steve, Darren and the staff was very helpful. More

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It was a great new car shopping experience. The sales staff were very knowledgeable and listened to what we wanted in a car. A fair price was also given for our trade and the finance staff found us the b staff were very knowledgeable and listened to what we wanted in a car. A fair price was also given for our trade and the finance staff found us the best loan with the lowest price and interest rate. Well done Northwest Hills dealership. Keep up the great work. More

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William, Warren and the rest of the salesmen at Northwest Hills were very helpful throughout this process. They found me a car within my budget efficiently and were overall great salesmen! Hills were very helpful throughout this process. They found me a car within my budget efficiently and were overall great salesmen! More

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Totally hassle free I knew exactly what I wanted, and I was willing to put in a custom order and wait for it. I went to several dealerships that had no interest in my spe I knew exactly what I wanted, and I was willing to put in a custom order and wait for it. I went to several dealerships that had no interest in my special order, and were very pushy trying to sell me something off their lot. When I went to Northwest Hills Jeep, I told John Diaz that I'd like to put in a custom order. He didn't try to sell me something from the lot for even a second! We had a custom vehicle built in just a few minutes. I made ONE offer, it was accepted without any pushback or hassle. Four weeks later, I had my custom vehicle. I will buy from them again no question. More

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Best car buying experience, bar none. I had done my diligent research of vehicles online and secured financing through a FCU. When I spoke with John Diaz at NWH he confirmed the vehicle wa I had done my diligent research of vehicles online and secured financing through a FCU. When I spoke with John Diaz at NWH he confirmed the vehicle was available and was able to set up a short notice appointment for that evening. He then asked if I would consider their lenders as it would expedite the process if their lender could meet or beat what the FCU offered. There was no pressure; he just put it out there and let me make the call. I decided to go for it and I am glad I did. I hadn't signed any documents with the FCU so there was no commitment. The reason why this was my best car buying experience bar none is that I was in and out of the dealer in less than 90 minutes. Every other experience I have had with a dealer was at least a half a day excursion. I didn't even go with the intent to buy that evening but wound up driving off the lot in my new (used) vehicle. I don't know specifically who all else was part of the efforts (financing, sales manager, etc.) but I was legit in and out the door in less than 90 minutes. John had the vehicle ready as soon as I got there to test drive, was very knowledgeable of the vehicle and was able to quickly confirm information if he wasn't certain. I would definitely recommend NWH to anyone looking to buy a FCA/Mopar vehicle. John was excellent, and all of the staff was extremely friendly. When I am next in the market for a vehicle they will be my first choice of places to look to see if they have the vehicle desired as i would be happy to give my business to them again. More

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Awesome Experience The experience I had with northwest was top notch and professional. I found the Jeep online and contacted them immediately. I received a very prompt r The experience I had with northwest was top notch and professional. I found the Jeep online and contacted them immediately. I received a very prompt response and set up an appt for a test drive. The sale associate that I had the pleasure to deal with was named John Diaz. He was very knowledgeable about the vehicle, its features and the warranties. Mr. Diaz was very professional and prompt with the entire process. He guided me through the paper work aspect as well making sure I got the best price for the vehicle. I would recommend this dealership and can not see my self going anywhere else for another vehicle. I also would like to praise Steve, who I believe is the sales manager, who also work very hard to ensure the dealership received our business, but more importantly that my family was happy. Overall excellent, very transparent experience. More

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2020 Gladiator It was a great experience. This is my 3rd purchase at Northwest Hills. And the second time I ordered from the factory. The first was a 2006 Wrangler It was a great experience. This is my 3rd purchase at Northwest Hills. And the second time I ordered from the factory. The first was a 2006 Wrangler. But the 2020 process was even mote fun. I’m pretty sure Matt was as excited about my new Gladiator as I was. He kept me updated every step. Matt knows Jeeps and Gladiators in particular. If you’re thinking of buying a Gladiator, don’t waste any mire time. Just call Matt Dehler at Northwest. More

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Best New Car Experience Ever.... BY FAR! Matt Dehler and the whole team at Northwest Hills are simply the best. I have purchased nine new vehicles in my life, from several dealerships in the Matt Dehler and the whole team at Northwest Hills are simply the best. I have purchased nine new vehicles in my life, from several dealerships in the new england, and I've always felt pressured, manipulated, or that the salesmen were not listening to me and considering my needs. Each time, they were more focused on selling their inventory, up-selling after market add-ons, or playing games with the sticker price and dealer's invoice. At Northwest Hills, the experience was COMPLETELY different. They were only focused on customer satisfaction, and about providing a rewarding customer experience. They even calling me back after the deal was settled to offer me more in rebates that were not available at the time we signed and I picked up my Jeep. Truly extraordinary, and worth the trip from anywhere in New England! More

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