Steve Parr
Steve Parr at Brown-Daub Kia
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Steve Parr | Page 3

General Manager/Vice President

Brown-Daub Kia

3600 William Penn Hwy
Easton, PA 18045

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4.9
210 Reviews
4.9

210 Reviews

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210 Reviews of Steve Parr

August 13, 2023

Dealership Rating
Employee Rating

Very customer focused. Made the buying experience less stressful. Everyone with whom I met made me feel comfortable. They truly made me feel like they were trying to do ev More

by Tom E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nelson, Bill Bickerstaff, Edward Fritts , Chris Sorrentino

Aug 15, 2023

Brown-Daub Kia responded

Thank you so much for your wonderful review, Tom! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Brown-Daub Kia!

July 28, 2023

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Employee Rating

Bill was very attentive and helpful throughout the process, giving me a good feeling in settling in the car I chose. More

by KITTY.COSME
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nelson, Bill Bickerstaff , Steven Hoover, Chris Sorrentino

Jul 28, 2023

Brown-Daub Kia responded

We are very happy to hear that Bill provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 27, 2023

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Employee Rating

Always greeted with a smile, Was there 2 times now for recalls on my car. Always done in a timely manner. And car washed. Thank you all. More

by conniemtrimmerCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Nelson, Edward Fritts , Steven Hoover, Tim Mullen, Chris Sorrentino, Crystal Todd

Jul 28, 2023

Brown-Daub Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

July 21, 2023

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Employee Rating

Awesome service dept kept me informed through out the whole process A+++++ would def recommend to friends and family More

by CJMOTORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts , Steven Hoover, Tim Mullen, Chris Sorrentino

Jul 22, 2023

Brown-Daub Kia responded

Thanks for sharing about your experience with Brown-Daub Kia. We appreciate your business and hope to see you again soon!

July 13, 2023

Dealership Rating
Employee Rating

We were lied to by the Service department saying we needed a new motor. Service department wrote a quote for $12K on my KIA Forte that is only worth 5K!!! This dealership has the most Horrendous Custo More

by Dtorelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edward Fritts , Tim Mullen, Chris Sorrentino, Crystal Todd

Jul 14, 2023

Brown-Daub Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. I did check into your service history with us, it looks like it was here only this one time for recalls and to check a knocking noise. We did the recalls and checked the engine noise . We found it does need a motor , it is not covered by Kia's warranty because you are the third owner . We did not check on the value of your car , we did what you asked us to do. Please call me any time to see if I can help you in way. Steve Parr General Manager/Vice President 610.829.3009

July 13, 2023

Dealership Rating
Employee Rating

Quick and easy scheduling and customer service. They answered all of my questions with ease. The appointment went faster than I thought. They also informed me of a part recall and took care of it d More

by toya_joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Nelson, Edward Fritts , Steven Hoover, Tim Mullen, Chris Sorrentino, Crystal Todd

Aug 01, 2023

Brown-Daub Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Jul 13, 2023

toya_joy responded

Thank you for your fast and easy service.

July 07, 2023

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Employee Rating

Always an Excellent Experience at Brown-Daub KIA. Staff is Friendly, Professional, Knowledgeable, and keep You updated on the status of your KIA. I highly recommend Brown-Daub. More

by littleman_duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Nelson, Edward Fritts , Steven Hoover, Tim Mullen, Chris Sorrentino, Crystal Todd

Jul 10, 2023

Brown-Daub Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 23, 2023

Dealership Rating
Employee Rating

Nice, polite and professional, explaining all what my car needs and general review Very satisfied More

by caballeromario673
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Travis Nelson, Edward Fritts , Steven Hoover, Tim Mullen, Chris Sorrentino, Crystal Todd

Jun 23, 2023

Brown-Daub Kia responded

Thank you, Mario! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brown-Daub Kia.

June 15, 2023

Dealership Rating
Employee Rating

Shawn was very friendly and professional. He was extremely prompt when responding to emails and texts. He made sure I had all the information I needed and answered every question/concern I ha More

by sgarvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 15, 2023

Brown-Daub Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

June 13, 2023

Dealership Rating
Employee Rating

Greeted and treated professionally. Timely service done. Everyone was treated with respect. Clean facility. Love the popcorn.😋 More

by Loraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts , Steven Hoover, Tim Mullen, Chris Sorrentino, Crystal Todd

Jun 14, 2023

Brown-Daub Kia responded

Loraine, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brown-Daub Kia.

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