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Steve Smith
Refer Me
33 Reviews
Dealership Experience
7 yrs, 5 mos
Industry Experience
17 yrs, 8 mos
Languages Spoken
English
33 Reviews of Steve Smith
June 16, 2021
It was a pleasure working with Stephen Smith and Jose Gutierrez. They made buying our New Truck very pleasant and easy. Jose made signing all the paper work a breeze. Gutierrez. They made buying our New Truck very pleasant and easy. Jose made signing all the paper work a breeze. More
by CTIERS35
Verified CustomerOther Employees Tagged: Jose Gutierrez
Helpful 
May 28, 2021
I'm a big fan of the Tropical Ford team. Thank you for making our new car purchase straightforward and pleasant. I highly recommend Tropical Ford for all of your car needs! making our new car purchase straightforward and pleasant. I highly recommend Tropical Ford for all of your car needs! More
by Joelsierra
Other Employees Tagged: Jose Gutierrez, Vitalie Munteanu, Michael Torres , Shawn Fisher, Jose Galvan, Steve Lucius, Jonathan Mella, Zurielis Pagan
October 03, 2020
This was my second truck purchase at this dealership and it was just as pleasant of an experience as my first one and I will continue to come here and recommend my friends and family as well it was just as pleasant of an experience as my first one and I will continue to come here and recommend my friends and family as well More
by JTWALLACE84
Other Employees Tagged: Jack Grace, Jose Gutierrez, Vitalie Munteanu, Elsie Martinez, Bryan Langenderfer , Angie ., Jonathan Mella, Carlos Sheppard
June 14, 2020
I've worked with a lot of car salesmen.Hands down Jose I've worked with a lot of car salesmen. Hands down Jose Galvan was the most down to earth, friendly but real person I've had the pleasure of working I've worked with a lot of car salesmen. Hands down Jose Galvan was the most down to earth, friendly but real person I've had the pleasure of working with. His attitude towards me was one of the biggest factors of me saying yes to my purchase of the 2017 Focus ST. More
by BranchJ
Other Employees Tagged: Ron Bryner, Chris Castillo, Jose Galvan
March 08, 2020
It was a pleasant experience buying a new Ford Explorer at Tropical Ford. They made the buying process was fairly simple. The price was very competitive . at Tropical Ford. They made the buying process was fairly simple. The price was very competitive . More
by PS
Other Employees Tagged: Jonathan Mella, Alex Salesman 5 stars
February 01, 2020
Great experience Wonderfull! They took care of all my needs when i ask for! They were absolutely fantastic. they got me financed and showe me how to work all everyth Wonderfull! They took care of all my needs when i ask for! They were absolutely fantastic. they got me financed and showe me how to work all everythig. More
by CROCHE
Other Employees Tagged: Jose Gutierrez
January 23, 2020
You have been warned, there is nothing good about this place. Retired ford employee and they still took advantage of me. If you are stupid enough to go there take a lawyer with you. Liars cheats and thie place. Retired ford employee and they still took advantage of me. If you are stupid enough to go there take a lawyer with you. Liars cheats and thieves Is all that work there. More
by Casn
Other Employees Tagged: Jack Grace , Angie .
December 31, 2019
Very good The service in collision, the customer service is excellent, professionalism, friendly, quality at work, discipline, concern for informing the state o The service in collision, the customer service is excellent, professionalism, friendly, quality at work, discipline, concern for informing the state of the car, very satisfaction for my service More
by RNILDAVIVIAN
Other Employees Tagged: Vitalie Munteanu , Russell Brooks, Chris Castillo, Bob Franklin, Jonathan Mella, Junior
November 28, 2019
Quick, friendly, good buying experience I was on the hunt for a C-Max hybrid, which was hard to find with the SEL and all the options without being the Energi plug-in model. Tropical Ford ha I was on the hunt for a C-Max hybrid, which was hard to find with the SEL and all the options without being the Energi plug-in model. Tropical Ford had one, but they were a 2.5 hour drive away. I spoke with a salesman (Nicholas) and the internet manager (Denica) who were both very attentive to my questions and concerns. They made sure I knew what I was looking at before making the hike up to Orlando from South Florida. Once there, Steve was great as well, and they had the car ready to test drive and look over. Financing and paperwork were a breeze and they even negotiated with me well, allowing me to get there car at my price. A+ in my book. If they had the car I wanted, I wouldn't hesitate to drive back up there. More
by MBRYNN.FERRIS
Other Employees Tagged: Jose Gutierrez , Nicholas, Denica
October 28, 2019
Are you helping me, oh this person is? Oh back to you again. Not too pleased with my last trip. All I needed initially was an oil change. Should be pretty simple. Well when I parked my car and told the booth I n Not too pleased with my last trip. All I needed initially was an oil change. Should be pretty simple. Well when I parked my car and told the booth I needed an oil change they sent me inside to the “man in the yellow shirt”. I told him they sent me to you to request an oil change? He states, oh you’ll want to go out to the booth. I said they sent me to you. He says we’ll go back in and check with them. I go back to the booth. The booth gets a manager. The manager sends me back inside the building and FINALLY my oil change is scheduled. They said it should take an hour. Hour 20 minutes tops. I wait an hour and 35 minutes in the provided waiting room. When I get tired enough to look I see my car waiting there. I was told before I waited that someone would come get me when my vehicle was done. That never happened. I also asked them to look over my breaks. That never happened. Just a comedy of errors that could easily be prevented. Unhappy. More
by Chuwbacca
Other Employees Tagged: Jack Grace
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