Steve Staub
Steve Staub at Hawk Ford of St. Charles
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Steve Staub | Page 2

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.8
656 Reviews

Languages Spoken

English English

4.8

656 Reviews

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656 Reviews of Steve Staub

April 11, 2024

Dealership Rating
Employee Rating

The sales manager, Chris and Bill, my sales person were excellent! Attentive, courteous and thorough. There are a couple of items that they are working on, but I am confident that they will action accordin More

by Spencer Ruhlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Wackerlin , Chris Krueger

Apr 16, 2024

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're delighted to hear about your excellent experience with Chris, the sales manager, and Bill, your salesperson! Their attentiveness, courtesy, and thorough assistance exemplify our commitment to providing top-quality service. We appreciate your confidence in their follow-up on outstanding items, and we're dedicated to ensuring your complete satisfaction. Thank you for choosing Hawk Ford!

April 03, 2024

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Steve Staub. He was great thru the visit keeping me update on what’s wrong and when parts should be in. Over a super great guy!! Thanks again Steve More

by ANDY@AUTOSHOWCASE1.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Hawk Ford of St. Charles responded

Steve Staub truly went above and beyond to keep you informed throughout your visit, showcasing his dedication and expertise. We're thrilled you had such a positive experience with him – thanks for the kind words.

March 22, 2024

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Steve got me in quickly and was able to help remedy my issue in a timely fashion. More

by SEANPATRICKMCADAMS
Service Price Transparency
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Recommend Dealer
Yes
Mar 23, 2024

Hawk Ford of St. Charles responded

Thank you for sharing your experience, and we're delighted to hear that Steve was able to assist you promptly. Delivering timely solutions is what we strive for, and we're glad we could meet your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.

March 21, 2024

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Great service and friendly representative, I am happy with the experience. Thanks for your help Linda More

by KING5918
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Connor Brown

Mar 23, 2024

Hawk Ford of St. Charles responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us and that our representative provided friendly service. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you. If you ever need anything in the future, don't hesitate to reach out.

March 21, 2024

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Steve Staub has been my service contact person for 2 yrs - he has always been friendly, great communication and always explains work needed so I can understand. I greatly appreciate that assistance. My c More

by 729BLESSING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Hawk Ford of St. Charles responded

I'm glad to hear about your positive experiences with Steve Staub at Hawk Ford of xx. Charles! We're dedicated to providing excellent service and assistance whenever you need it. Thank you for choosing us for your vehicle needs.

March 10, 2024

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Employee Rating

When I arrived at the dealership they were ready for the test drive. The process of purchasing the vehicle was quick and easy. More

by RDAZ11
Recommend Dealer
Yes
Mar 12, 2024

Hawk Ford of St. Charles responded

Thank you for sharing your experience with us! We're thrilled to hear that your visit to our dealership was met with prompt and attentive service. Our team takes pride in ensuring a seamless and efficient vehicle purchasing process. We appreciate your feedback and look forward to serving you again in the future.

Mar 13, 2024

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

March 02, 2024

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Employee Rating

Always takes care of my truck and the concerns I have in a timely manner. Service department is great and always gives great advice on what should be addressed first More

by JLNOLTE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Guerrero

Mar 04, 2024

Hawk Ford of St. Charles responded

I'm delighted to hear about your positive experience with our service department at Hawk Ford of xx. Charles! We take pride in providing timely and attentive care for your F-150, ensuring that all concerns are addressed promptly and offering valuable advice on maintenance priorities. Thank you for entrusting us with your truck!

February 29, 2024

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Employee Rating

Steve always there to help me out quickly and keep me posted the whole way thru! Thanks for the great service always! More

by ANDY@AUTOSHOWCASE1.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2024

Hawk Ford of St. Charles responded

Steve is truly dedicated to providing exceptional service, and we're delighted to hear that he was able to assist you promptly and keep you informed every step of the way. Thank you for recognizing his efforts, and we appreciate your kind words about the great service you received. At Hawk Ford of xx. Charles, we're committed to ensuring a smooth and transparent experience for our valued customers.

February 14, 2024

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Employee Rating

Steve is a true professional and treats his customers with respect and dignity. I have lived in St. Charles for 36 years and have used this dealership that entire time and have been extremely satisfie More

by rft1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

Thank you for your heartfelt support! We deeply appreciate your loyalty and kind words over the years. It's customers like you who inspire us to continue delivering exceptional service and care at Hawk Ford of xx. Charles.

February 09, 2024

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Employee Rating

Steve and his team took such good care of me and my Bronco. I appreciate the communication and the availability of help. Everyone was kind and attentive. They even cleaned my dirty little Bronco- went More

by SAUCEDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Grant, Leslie Colin, Connor Brown, Marisa Case, Janette Calderon , Lily Bisbikis, Monique Case, Steve Donovan, Brett Howard

Feb 14, 2024

Hawk Ford of St. Charles responded

We are thrilled to hear about your positive experience with Steve and our dedicated team! At Hawk Ford of xx. Charles, going above and beyond to provide exceptional care for your Bronco is our top priority. Thank you for choosing us – we're delighted to have exceeded your expectations with our attentive service and attention to detail.

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