Steve Staub
Steve Staub at Hawk Ford of St. Charles
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Steve Staub | Page 3

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.8
661 Reviews

Languages Spoken

English English

4.8

661 Reviews

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661 Reviews of Steve Staub

March 10, 2024

Dealership Rating
Employee Rating

When I arrived at the dealership they were ready for the test drive. The process of purchasing the vehicle was quick and easy. More

by RDAZ11
Recommend Dealer
Yes
Mar 12, 2024

Hawk Ford of St. Charles responded

Thank you for sharing your experience with us! We're thrilled to hear that your visit to our dealership was met with prompt and attentive service. Our team takes pride in ensuring a seamless and efficient vehicle purchasing process. We appreciate your feedback and look forward to serving you again in the future.

Mar 13, 2024

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

March 02, 2024

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Always takes care of my truck and the concerns I have in a timely manner. Service department is great and always gives great advice on what should be addressed first More

by JLNOLTE01
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juan Guerrero

Mar 04, 2024

Hawk Ford of St. Charles responded

I'm delighted to hear about your positive experience with our service department at Hawk Ford of xx. Charles! We take pride in providing timely and attentive care for your F-150, ensuring that all concerns are addressed promptly and offering valuable advice on maintenance priorities. Thank you for entrusting us with your truck!

February 29, 2024

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Steve always there to help me out quickly and keep me posted the whole way thru! Thanks for the great service always! More

by ANDY@AUTOSHOWCASE1.COM
Service Price Transparency
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Recommend Dealer
Yes
Mar 02, 2024

Hawk Ford of St. Charles responded

Steve is truly dedicated to providing exceptional service, and we're delighted to hear that he was able to assist you promptly and keep you informed every step of the way. Thank you for recognizing his efforts, and we appreciate your kind words about the great service you received. At Hawk Ford of xx. Charles, we're committed to ensuring a smooth and transparent experience for our valued customers.

February 14, 2024

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Steve is a true professional and treats his customers with respect and dignity. I have lived in St. Charles for 36 years and have used this dealership that entire time and have been extremely satisfie More

by rft1701
Service Price Transparency
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Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

Thank you for your heartfelt support! We deeply appreciate your loyalty and kind words over the years. It's customers like you who inspire us to continue delivering exceptional service and care at Hawk Ford of xx. Charles.

February 09, 2024

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Steve and his team took such good care of me and my Bronco. I appreciate the communication and the availability of help. Everyone was kind and attentive. They even cleaned my dirty little Bronco- went More

by SAUCEDAR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Grant, Leslie Colin, Marisa Case, Janette Calderon , Lily Bisbikis, Connor Brown, Monique Case, Steve Donovan, Brett Howard

Feb 14, 2024

Hawk Ford of St. Charles responded

We are thrilled to hear about your positive experience with Steve and our dedicated team! At Hawk Ford of xx. Charles, going above and beyond to provide exceptional care for your Bronco is our top priority. Thank you for choosing us – we're delighted to have exceeded your expectations with our attentive service and attention to detail.

February 09, 2024

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HawkFord and all there Service Advisors are the best, they not only take care of our Ford and Lincoln vehicles, they also take care of our daughters Hyundai as well. Like I said in many dealer rater rev More

by DHORNIK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Grant , Connor Brown

Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experiences with our team at Hawk Ford of xx. Charles! It's fantastic to know that our Service Advisors have been able to provide excellent care for your Ford, Lincoln, and even your daughter's Hyundai. Thank you for your kind words, and we look forward to continuing to deliver the best service for all your automotive needs!

February 07, 2024

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Great customer service and everyone seemed genuine. A few other customers were waiting and they all seemed to be getting taken care of per their needs as well. I had no idea I had ford points from purc More

by SMLEWIS42
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Recommend Dealer
Yes

Other Employees Tagged: Connor Brown

Feb 14, 2024

Hawk Ford of St. Charles responded

We're delighted to hear about your positive experience with our team at Hawk Ford of xx. Charles! It's great to know that Connor provided excellent customer service and took the time to inform you about your Ford points, ensuring a seamless and enjoyable visit. We appreciate your kind words and look forward to serving you again in the future!

February 02, 2024

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Steve is very good at his job and communicated what needed to be done. I got my vehicle back on time and working like it is supposed to. my only issue is a lack of loaner cars More

by DGUTHRIE3
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Recommend Dealer
Yes

Other Employees Tagged: Bill Wackerlin

Feb 14, 2024

Hawk Ford of St. Charles responded

We're delighted to hear about your positive experience with Steve at Hawk Ford of xx. Charles! Providing clear communication and timely service to ensure your vehicle is back on the road in top condition is our priority. We appreciate your feedback regarding loaner cars, and we'll certainly take this into consideration as we strive to continuously enhance our customer experience. Thank you for choosing us, and we look forward to serving you again!

February 01, 2024

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Excellent service, staff are friendly they took care of everything that was asked for. Would definitely recommend to others More

by SCOTT
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Recommend Dealer
Yes

Other Employees Tagged: Eric Sakumoto

Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your excellent experience with our friendly staff! At Hawk Ford of xx. Charles, ensuring that all your needs are taken care of is our top priority. Thank you for recommending us – we look forward to welcoming those you refer with the same exceptional service.

January 28, 2024

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Hawk Ford has the BEST service advisers and mechanics , they all honest, fair and knowledgeable. They take care of all of our Ford, Lincoln vehicles. . More

by DHORNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Grant

Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear that our service advisers and mechanics have consistently provided the best, honest, fair, and knowledgeable service for all your Ford and Lincoln vehicles at Hawk Ford of xx. Charles. Delivering exceptional care and expertise is at the heart of what we do, and we're grateful for your continued trust in our team. Thank you for sharing your positive experience – we look forward to serving you and your vehicles in the future!

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