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Steve Staub
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660 Reviews
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English
660 Reviews
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660 Reviews of Steve Staub
January 16, 2019
Professional Service!!! My Lincoln MKC was having issues with the transmission. Steve took care of us, he provided me with a loaner & kept me up to date & informed of the pro My Lincoln MKC was having issues with the transmission. Steve took care of us, he provided me with a loaner & kept me up to date & informed of the progress. His courteous & professional manner was truly appreciated. Thank you Hawk Ford! More
by opasuzy
Verified Customer
Helpful 
January 11, 2019
Truck service I was having an issue in my truck I took it to hawk ford and Steve was very professional he detected the problem right away and fixed up very efficien I was having an issue in my truck I took it to hawk ford and Steve was very professional he detected the problem right away and fixed up very efficient thanks More
by jvelas1268
January 10, 2019
Won't give up Problem with GPS and extremely cold weather for the first two minutes, still working on a cure, best service department around. Thanks for all you've Problem with GPS and extremely cold weather for the first two minutes, still working on a cure, best service department around. Thanks for all you've done More
by GOLDENS3
Other Employees Tagged: Tom Gabalec
January 08, 2019
Recall work As always, the staff was friendly, courteous, efficient, and professional ! It’s a pleasure to work with Hawk Ford in St. Charles, Illinois. thank y As always, the staff was friendly, courteous, efficient, and professional ! It’s a pleasure to work with Hawk Ford in St. Charles, Illinois. thank you! More
by COLLEENCROUS
Other Employees Tagged: John Hartgenbush , Tom Gabalec, Octavio Goytia, Patrick Hertel, Stephanie Yencer
January 07, 2019
100% Satisfied I was impressed with the service I received at Hawk Ford. Steve was thorough, helpful and nice through the entire process. I highly recommend this ser I was impressed with the service I received at Hawk Ford. Steve was thorough, helpful and nice through the entire process. I highly recommend this service department. More
by fmartin3469
Other Employees Tagged: Doug Roby
January 05, 2019
Fixed CEL CEL came on, then was fixed, was OK for awhile, then repeated. Steve Staub and his tech traced the problem down to a short in the main engine wiring h CEL came on, then was fixed, was OK for awhile, then repeated. Steve Staub and his tech traced the problem down to a short in the main engine wiring harness! Was under warranty so no problem. They had it approx 1 week. Great communication by Steve to keep me updated. Happy with the Ford Edge SEL and Hawk Ford!!! More
by stevehyleck
January 03, 2019
Great customer service Got me right in and out with a thorough check. I was kept informed and welcomed in the waiting room. Coffee was fresh and tv was a nice touch Got me right in and out with a thorough check. I was kept informed and welcomed in the waiting room. Coffee was fresh and tv was a nice touch More
by Jennifersav
Other Employees Tagged: John Hartgenbush , Tom Gabalec, Octavio Goytia, Patrick Hertel, Stephanie Yencer
December 28, 2018
Great Communicaton Thank you Hawk Ford. I scheduled my service appointment on line during a weekend for an appointment first thing Monday AM. The service department ca Thank you Hawk Ford. I scheduled my service appointment on line during a weekend for an appointment first thing Monday AM. The service department called me when I didn't show up, I had had difficulty driving my auto into the dealership. Once they called me they offered me a loaner while my auto was being repaired. They diagnosed the problem and kept in contact with me throughout including the cost of the repairs. I do all of my service on my Ford with Hawk. More
by Jan2178
Other Employees Tagged: Stephanie Yencer
December 25, 2018
Vehicle recall Steve and the team were great at Hawk Ford St Charles. I would definitely recommend this dealer, first class service, They even provided me with a cou Steve and the team were great at Hawk Ford St Charles. I would definitely recommend this dealer, first class service, They even provided me with a courtesy car despite the short notice! More
by LISACORK
December 22, 2018
New Tires I shopped all over getting prices for tires and Hawk beat everybody by at least $50.00. I was dealing with Steve Staub and he came into the waiting r I shopped all over getting prices for tires and Hawk beat everybody by at least $50.00. I was dealing with Steve Staub and he came into the waiting room and told me he got the tires for $40.00 less than I was quoted.The person that installed the tires did a good job and in a reasonable time as I waited for them. More
by gperkins53
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