Steven Taylor-Watts | Page 2

Great service without a long wait, and my service advisor was extremely professional. All the staff in Koon’s service are great!! was extremely professional. All the staff in Koon’s service are great!! More

by SHIRLEY.BURRELL79 Verified Customer Verified Customer

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Excellent and prompt service, with a short wait time for normal maintenance. The waiting area is very comfortable, complementary drinks and sbacks. The staff is very friendly. normal maintenance. The waiting area is very comfortable, complementary drinks and sbacks. The staff is very friendly. More

by WIL.UTSEY Verified Customer Verified Customer

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Steve expended the extra effort to ensure my recall experience was a smooth process with minimal hassle. Kudos. experience was a smooth process with minimal hassle. Kudos. More

by CMFRITTS Verified Customer Verified Customer

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Got next-day appointment, took care of all my issues. I dpn;t like the idea of forcing people to write 15 words. I dpn;t like the idea of forcing people to write 15 words. More

by WILLHANDLEY Verified Customer Verified Customer

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I brought my vehicle in for a factory recall they preformed the work and had it done when they said they would preformed the work and had it done when they said they would More

by TIM.EDNEY Verified Customer Verified Customer

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This dealer ship specializes in servicing average cars. If you have a Gen3 GT, or any vehicle with a performance V8, just work on it yourself or go to Sterling. My tech rep Steve was great, no problems w If you have a Gen3 GT, or any vehicle with a performance V8, just work on it yourself or go to Sterling. My tech rep Steve was great, no problems with him. My problem is that I came in with issues with my Mustang, not knowing what they were. I paid $180 for an engine diagnosis and all they said was routine replacement of spark plugs and ignition coil #2. What they DIDN’T find is that my intake manifold’s IMRC flaps broke, which is what was causing my misfires. $180 + parts down the drain, and I still had to figure out the real problem myself. Great group of people, they’re just used to seeing everyday cars. More

by DAVID RAGLAND Verified Customer Verified Customer

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Service felt fairly expensive but I felt well taken care of by the team. I also came late to pick up and the system had been shut down but the service team was kind enough to turn everything back on so I wo of by the team. I also came late to pick up and the system had been shut down but the service team was kind enough to turn everything back on so I would be able to pick up my truck More

by DAVIDROBBINS524 Verified Customer Verified Customer

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all parts of the process are great, from sales to service and competitively priced. i have been using them for years and competitively priced. i have been using them for years More

by PETE36 Verified Customer Verified Customer

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Expeditious and prompt service. Paula was extremely helpful on the telephone. The service personnel were all courteous. Paula was extremely helpful on the telephone. The service personnel were all courteous. More

by CBEDINGTON Verified Customer Verified Customer

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Koons Ford of Annapolis has always done right by me. Though you need more loaner cars! :) Karin Though you need more loaner cars! :) Karin More

by KLORNBERG Verified Customer Verified Customer

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