Steven Taylor-Watts | Page 3

Expeditious and prompt service. Paula was extremely helpful on the telephone. The service personnel were all courteous. Paula was extremely helpful on the telephone. The service personnel were all courteous. More

by CBEDINGTON Verified Customer Verified Customer

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Koons Ford of Annapolis has always done right by me. Though you need more loaner cars! :) Karin Though you need more loaner cars! :) Karin More

by KLORNBERG Verified Customer Verified Customer

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Probably the best tune up experience I have had in the last two years. Fingers crossed for a repeat next time. last two years. Fingers crossed for a repeat next time. More

by BATTLESHIPBILL64 Verified Customer Verified Customer

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Communication initially was great but only received email that my car was ready, no call. that my car was ready, no call. More

by TRANSFERBYDENISE Verified Customer Verified Customer

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Pickup was great! Car was serviced on time at a reasonable cost. Return of vehicle was delayed by a day and that is the reason for 4 instead of 5 stars. Service adviso Car was serviced on time at a reasonable cost. Return of vehicle was delayed by a day and that is the reason for 4 instead of 5 stars. Service advisor gave great communication. More

by KPSHEEHAN Verified Customer Verified Customer

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Steve Watts was Professional and informative. Will conduct service with individuals like him. Thank you Will conduct service with individuals like him. Thank you More

by PinedaVR Verified Customer Verified Customer

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Steven taylor Watts, Professional individual and Takes value in my fleet. Thank you agina for the Service. value in my fleet. Thank you agina for the Service. More

by PinedaVR Verified Customer Verified Customer

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They are very reliable; what they fix stays fixed, and they do not exceed their estimates when it is time to settle up. I find everyone I speak with in the service dept. is respectful and professional. I they do not exceed their estimates when it is time to settle up. I find everyone I speak with in the service dept. is respectful and professional. I forget the name of the sales representative (think it id Mike) but he is assigned to my car. He fully meets the description of qualities described above. i do not want to enter an evaluation of someone that I am not sure of, but since I cannot close this survey without scoring service dept employees, I will give them all a 5. More

by SRSCONSULTING Verified Customer Verified Customer

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They have not been perfect, but my last experience was nothing but positive. I hope that continues. nothing but positive. I hope that continues. More

by BATTLESHIPBILL64 Verified Customer Verified Customer

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I've not encountered one person who wasn't professional and went BEYOND expectations. It's hard to get this level of service for a car as old as mine: 2004, yet I was treated as if I were driving a 2024 to and went BEYOND expectations. It's hard to get this level of service for a car as old as mine: 2004, yet I was treated as if I were driving a 2024 top of the line model. They keep Clyde running smoothly from Maine to Florida yearly! I'd like to thank each and everyone of them for their exemplary service! All the way from the guy who made sure my coffee was fresh to the service guy to the ticket counter, my experience was and is ALWAYS stellar. Which is why I return there even though I travel and live everywhere! Keep shining folks at KOONS FORD Annapolis!!! More

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