Steven Taylor-Watts | Page 4

They are very reliable; what they fix stays fixed, and they do not exceed their estimates when it is time to settle up. I find everyone I speak with in the service dept. is respectful and professional. I they do not exceed their estimates when it is time to settle up. I find everyone I speak with in the service dept. is respectful and professional. I forget the name of the sales representative (think it id Mike) but he is assigned to my car. He fully meets the description of qualities described above. i do not want to enter an evaluation of someone that I am not sure of, but since I cannot close this survey without scoring service dept employees, I will give them all a 5. More

by SRSCONSULTING Verified Customer Verified Customer

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They have not been perfect, but my last experience was nothing but positive. I hope that continues. nothing but positive. I hope that continues. More

by BATTLESHIPBILL64 Verified Customer Verified Customer

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I've not encountered one person who wasn't professional and went BEYOND expectations. It's hard to get this level of service for a car as old as mine: 2004, yet I was treated as if I were driving a 2024 to and went BEYOND expectations. It's hard to get this level of service for a car as old as mine: 2004, yet I was treated as if I were driving a 2024 top of the line model. They keep Clyde running smoothly from Maine to Florida yearly! I'd like to thank each and everyone of them for their exemplary service! All the way from the guy who made sure my coffee was fresh to the service guy to the ticket counter, my experience was and is ALWAYS stellar. Which is why I return there even though I travel and live everywhere! Keep shining folks at KOONS FORD Annapolis!!! More

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Koons Ford was extremely easy to schedule with and receive maintenance. The service advisor was very professional and attentive to the required service. receive maintenance. The service advisor was very professional and attentive to the required service. More

by andrewtduane Verified Customer Verified Customer

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I was very pleased with the service and attitude of all the staff, thank you. the staff, thank you. More

by TOMGREEN423 Verified Customer Verified Customer

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Every thing went off with out an issue or exception. Really appreciated the staff and their updates. Really appreciated the staff and their updates. More

by TGLOWACKI Verified Customer Verified Customer

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Loved working with Steve Watts. Kept me informed every step of the way! Still need my back-up camera, but he's working on the for me. Thank you Steve! Kept me informed every step of the way! Still need my back-up camera, but he's working on the for me. Thank you Steve! More

by MCWAGNER13 Verified Customer Verified Customer

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Steve watts was great to deal with. He keep me up to date on the status of my truck. They found my rear breaks need replacement while ln for service. They completed the job and had me o He keep me up to date on the status of my truck. They found my rear breaks need replacement while ln for service. They completed the job and had me out quickly. More

by MJWARF Verified Customer Verified Customer

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OUTSTANDING SERVICE AND EMPLOYEES! EVERY TIME I BRING MY VEHICLE IN IT'S ALWAYS A PLEASURE DEALING SUCH AN AWESOME TEAM EVERY TIME I BRING MY VEHICLE IN IT'S ALWAYS A PLEASURE DEALING SUCH AN AWESOME TEAM More

by JCOLARUSSO Verified Customer Verified Customer

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Very courteous And knowledgeable. Our coverage is done but may go back time to time. Our coverage is done but may go back time to time. More

by BARBRON Verified Customer Verified Customer

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