Terrance Williams | Page 7

Great, personable service Great service, Jesus was great at making sure all our questions were answered. If there was any problems then he made sure to call us right away. Terr Great service, Jesus was great at making sure all our questions were answered. If there was any problems then he made sure to call us right away. Terrance was so great, made buying a car not an awkward experience and definitely used an honest approach when talking about our different options More

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Terrance Williams was SUPERB!!! Terrance was EXTREMELY easy to work with from the very beginning and made purchasing the vehicle a pleasure. He thoroughly communicated with me throu Terrance was EXTREMELY easy to work with from the very beginning and made purchasing the vehicle a pleasure. He thoroughly communicated with me throughout the entire process and was knowledgeable about the vehicle I purchased. Jesus was SUPERB - Though the dealership was busy, he did not rush through our process, he gave us his undivided attention until we drove off in our new vehicle. These two gentleman are an awesome team! More

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Terrance is tops! Terrance made my experience at Fred Anderson wonderful. He had the car ready to test drive when I arrived and walked me through all the features befor Terrance made my experience at Fred Anderson wonderful. He had the car ready to test drive when I arrived and walked me through all the features before l left the lot. His explanations were clear and he knew the vehicle's systems thoroughly. As a senior female, I appreciated being treated as an intelligent woman. Too often I've been talked to in a patronizing manner by car dealers. I am thrilled with my bright red 2014 RAV4! Thanks, Terrance! More

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Excellent Customer Service I researched the vehicle I wanted and found it online where it directed me to Fred Anderson Toyota. I was skeptical about going because we all know ho I researched the vehicle I wanted and found it online where it directed me to Fred Anderson Toyota. I was skeptical about going because we all know how the dealership hassle can be. I received a friendly call from one of the salesmen Terrence inviting me for a test drive. Well long story short I am VERY pleased with the respectful, courteous, and expedited service in purchasing my new vehicle. I would definitely recommend Fred Anderson Toyota to all of my friends. They took care of my every concern without me feeling rushed or not an important customer. Sincerely, Tonya E. More

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wonderful customer service by Terrance Williams I travelled from Richmond,Va to purchase a vehicle. Terrance Williams set the appointment for me to test drive the vehicle. He completed majority o I travelled from Richmond,Va to purchase a vehicle. Terrance Williams set the appointment for me to test drive the vehicle. He completed majority of the paperwork prior to my appointment. I was able to test drive the car the as soon as I arrived. His customer service was awesome . He greatly reduced the stress level of car buying. I felt comfortable and relaxed. More

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Terrance is fantastic! Terrance is great at his job and the go to person! I highly recommend this dealership and Terrance. Can't say enough about how I appreciated a great e Terrance is great at his job and the go to person! I highly recommend this dealership and Terrance. Can't say enough about how I appreciated a great experience. Thank you. More

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Ok,could have been better! Well, the place and brand of Toyota is good just the used car paperwork was terrible. We pay good money for a well used van but, can't seem to get bo Well, the place and brand of Toyota is good just the used car paperwork was terrible. We pay good money for a well used van but, can't seem to get books to go with it. Was told that we could get them from another van but just not that day. Well, that was three weeks ago and still no books. Seems no no can return phone calls neither. Tried calling David Foster many times for paperwork but he never called us back. I even called a GM from the used car area, seems like Jimmy was his name but, he never called back either. Seem like some personal skills/training are needed in some departments. I was impressed with Terrnce Willams and all his time he put forward to help us. He is truly a great guy and salesmen. David Foster on the other hand is a nice man but, I did not care to do business with him. My insurance company and myself have had many issues trying to reach him many times. Messages were left but never any returned calls. I hope that he can fix any issues he has about returning calls. Besides being a great van for us the dealership did one very nice thing for us. The paperwork needing some more signatures and they drove to Greensboro to get them. I really was impressed with that. I am not sure if I will buy from there again or not. Seemed like good ratings but I am wondering now. I hope things can change for them. Everyone do your homework before buying. More

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Why do they nake a blue book!? I found everything used was marked up 2,000 or more above Bluebook or fair market value! Haggle. Haggle Haggle. Then DOC ok twice what it cost is Loa I found everything used was marked up 2,000 or more above Bluebook or fair market value! Haggle. Haggle Haggle. Then DOC ok twice what it cost is Loan sharking! Hpw do yhey get away with this because we let them!? People walk away! READ BEFORE UOU GO AND BUY WHAT'S FAIR!!!! More

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Easy to do business with Terrance, David and Tony were very helpful and professional. They made the process painless and we ended up with a great used car. I highly recommen Terrance, David and Tony were very helpful and professional. They made the process painless and we ended up with a great used car. I highly recommend them. More

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Terrance W.= Great Customer Service! This was my first experience purchasing a vehicle and Terrance was extremely helpful! He really did everything he could to inform my husband and I and This was my first experience purchasing a vehicle and Terrance was extremely helpful! He really did everything he could to inform my husband and I and if we had any questions or concerns, we were able to contact him whether he was working or not. He even followed up with concerns to make sure things had been taken care of. He was very friendly and made our experience at Fred Anderson Toyota an overall great one. Although he had not been on the job but a week, he showed himself to be very personable, easy to talk to, and pretty knowledgeable. I would recommend him to anyone. More

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