Terrel Williams
Terrel Williams at Puente Hills Ford
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Terrel Williams

Trusted Sales Advisor

Puente Hills Ford

17340 East Gale Avenue
City of Industry, CA 91748

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4.6
20 Reviews

Dealership Experience

1 yr

4.6

20 Reviews

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20 Reviews of Terrel Williams

October 27, 2023

Dealership Rating
Employee Rating

The staff there want to see you happy 😊 Everyone is so very helpful! Will definitely share my experience there with others! More

by mslefty74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brendan Keough

Oct 30, 2023

Puente Hills Ford responded

We're delighted to hear that our staff's dedication to your happiness was evident during your visit. Thank you for choosing us and for sharing your positive experience with others. We look forward to serving you and your referrals in the future!

October 08, 2023

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Employee Rating

Was so helpful and I appreciate that he was able to get me into a car, Thank you so much!! More

by imdave47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2023

Puente Hills Ford responded

You're very welcome! We're glad to hear that our team, especially Abner, was able to assist you in getting into a car. If you ever need anything else or have more questions in the future, feel free to reach out. Enjoy your new car, and safe travels on the road!

October 06, 2023

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The fact that Puente Hills Ford is under new management is clear and evident. The property is very clean and in order. The selection of vehicles was very good. I purchased a Mach E and the entire proces More

by Sheridan McDaniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brendan Keough, Adam Smith

Oct 12, 2023

Puente Hills Ford responded

We're delighted to hear that you had an excellent purchasing experience at Puente Hills Ford under our new management. Thank you for choosing us and for your kind words about our clean property, vehicle selection, and professional staff. Terrell, Adam, and Brendan will be thrilled to know they contributed to your satisfaction. If you ever need further assistance, please don't hesitate to reach out. Enjoy your new Mach E, and safe travels!

September 19, 2023

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I am extremely pleased with the sales and service I received. My salesman Terrell Williams went above and beyond to resolve my vehicle issues and to find me a new vehicle, The perfect vehicle as I requ More

by eddieb871
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristen Sophiea , Brendan Keough

Sep 22, 2023

Puente Hills Ford responded

Thank you for your kind words and for choosing Puente Hills Ford for your automotive needs. We're delighted to hear that Terrell Williams provided you with excellent sales and service and went the extra mile to resolve your vehicle issues. We appreciate your recommendation and look forward to serving you in the future. If you ever have any questions or require further assistance, please don't hesitate to reach out. Safe and happy driving in your new vehicle!

September 11, 2023

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I have already spoken to management on my issue and they said they will handle More

by ambernicholemunoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maurice Guevara, Aydin Hamouni

Sep 13, 2023

Puente Hills Ford responded

We appreciate your feedback and look forward to working with you in the future. Please reach out if you need further assistance!

August 25, 2023

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Employee Rating

Very helpful man and associates they were really able to help us out fast and easy. More

by LESLIEGON409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aydin Hamouni

Aug 30, 2023

Puente Hills Ford responded

Thank you for your feedback! We're pleased to hear that our team was able to help you quickly and easily. Your satisfaction is important to us, and we're here to assist you with anything you need related to your vehicle. If you have more questions, require assistance, or want to explore further options, please feel free to reach out. We appreciate your support and look forward to serving you again!

August 22, 2023

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My entire encounter with Ford has been a great experience. Thank you for your professionalism and quick attention to concerns. I would highly recommend you all. More

by m_gonzales1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2023

Puente Hills Ford responded

We're glad to hear you had a great experience with us! Your recommendation means a lot to us. If you need anything in the future, feel free to reach out.

August 17, 2023

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Employee Rating

They got me what I wanted and at the price I needed. Thanks Ford Puente Hills More

by Kosker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maurice

Aug 18, 2023

Puente Hills Ford responded

Thanks so much for sharing your positive experience with our team! We hope you enjoy your new Ford for many miles!

August 09, 2023

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Employee Rating

Went in for an oil change and to buy a spare key, the price for a key was CRAZY expensive and the added fees for activation was ridiculous. One good note for your store was that one of your employee Terr More

by svargas5522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2023

Puente Hills Ford responded

Thank you for taking the time to share your experience with Terrel. We are so glad to hear that he provided you with 5-star customer service. Please stop by any time you or your daughter have questions!

August 03, 2023

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Employee Rating

Tyrelle was very helpful with our purchase and the financial part the management is great More

by alonaacevedo415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2023

Puente Hills Ford responded

Thank you for your kind words! We're delighted that you had a great experience and our team looks forward to assisting you again in the future.

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