Terrel Williams
Terrel Williams at Puente Hills Ford
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Terrel Williams | Page 2

Trusted Sales Advisor

Puente Hills Ford

17340 East Gale Avenue
City of Industry, CA 91748

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4.6
20 Reviews

Dealership Experience

1 yr, 1 mo

4.6

20 Reviews

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20 Reviews of Terrel Williams

August 02, 2023

Dealership Rating
Employee Rating

Brandan from the financial team was awesome and made it happen. Thank you for everyone on the team who helped make the experience for my dad amazing. More

by 619njk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2023

Puente Hills Ford responded

Thank you for sharing your experience! We're elated to hear you had a positive interaction with our team and we look forward to serving you and your dad again soon!

August 01, 2023

Dealership Rating
Employee Rating

Brendan Keough was awesome. He went above and beyond. I highly recommend him and the dealer. He did everything it took to make the sale. I am beyond grateful and pleased, thank More

by 619njk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2023

Puente Hills Ford responded

Thank you for the great review! It’s heartening to hear about your positive experience and we’re committed to keeping the high standard of our customer service.

July 30, 2023

Dealership Rating
Employee Rating

Terrel really helped and made sure we left with the car we needed it. Thank you More

by LEYHDITM
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Maurice Guevara , Gary Dehart

Jul 31, 2023

Puente Hills Ford responded

Thank you for your kind words! We're thrilled that Terrel provided excellent assistance and helped you find the perfect car. It was our pleasure to serve you, and we look forward to assisting you in the future!

July 26, 2023

Dealership Rating
Employee Rating

My car buying experience was the absolute best. My salesmen and the rest of the staff was so kind and helpful. I highly recommend buying a car with this dealership. Thank you to the whole team ♥️ More

by heather.flaugher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maurice Guevara, Mario Murillo, Aydin Hamouni , Not sure of all the names but A rating for sure.

Jul 26, 2023

Puente Hills Ford responded

Heather, thank you for taking the time to share this awesome rating and review for our team! We're so glad to know you had a 5-star experience buying your new Ford and we hope to work with you again in the future!

July 26, 2023

Dealership Rating
Employee Rating

In classic fashion, we went in for an oil change and left with new cars. From start to finish the team at Puente Hills worked with our needs and budget to pull off a deal that, frankly I didn't think possibl More

by chinde35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aydin Hamouni and Brendan Keough - awesome! 5 🌟

Jul 26, 2023

Puente Hills Ford responded

Our team is dedicated to making car-buying enjoyable and hassle-free. Should you need anything in the future, don't hesitate to get in touch. Thanks so much for sharing this feedback!

Jul 27, 2023

Puente Hills Ford responded

Thank you both for your Business! James Ramos General Manager 626-723-7601

July 25, 2023

Dealership Rating
Employee Rating

I enjoyed working with Terrel. He was professional and very responsive. I would recommend Puente Hills Ford to a friend based on my experience. More

by travisbushman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Dehart

Jul 26, 2023

Puente Hills Ford responded

Thank you for sharing this wonderful 5-star rating and review, Travis! We're glad to know you received 5-star customer service and we hope to work with you again!

July 25, 2023

Dealership Rating
Employee Rating

Brendan Keough was the best. He help before,during and after. He's great! THANK YOU! More

by rogerstallworth85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Maurice Guevara, Mario Murillo, Aydin Hamouni , Gary Dehart, Brendan Keough

Jul 26, 2023

Puente Hills Ford responded

Roger, thank you for taking the time to share this wonderful feedback for Brendan. We're glad to have provided you with top-notch service. We would really appreciate it if you'd consider updating your rating to five stars to match your kind feedback. Thank you!

July 20, 2023

Dealership Rating
Employee Rating

Brendan was extremely helpful in the finance office. It was an absolute pleasure to do business with him. He exercised such kindness and such patience, and I will be recommending him for others to do bu More

by Roxana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brendan Keough

Jul 21, 2023

Puente Hills Ford responded

Roxana, thanks so much for sharing your experience working with Terrel and Brendan! We're glad to know you had a positive experience. Please reach out to us again in the future!

July 04, 2023

Dealership Rating
Employee Rating

Everyone was professional and very friendly. I purchased my last car at the dealership and go there to get it serviced. I have always felt like a highly valued customer for over 5 years. More

by ROBINDCASH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Murillo, Aydin Hamouni , Brendan Keough, Shannon McDowell

May 30, 2023

Dealership Rating
Employee Rating

All associates were very cordial, continued to work towards a deal, with consistency. Not overbearing or rude. Very enjoyable car buying experience. More

by DGUERENA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Murillo , Abraham Mourad

Jun 02, 2023

Puente Hills Ford responded

Our goal is to ensure you are as comfortable as possible during your sales process. We love working hand in hand with customers like you that motivate and encourage us to keep doing what we're doing! Hope you're enjoying your new ride, Safe Travels ! -Your PHF Family!

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