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Thomas Bivins
Thomas Bivins at Phillips Chrysler Jeep Dodge Ram
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Thomas Bivins | Page 3

Product Specialist

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.9
103 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

11 yrs, 5 mos

4.9

103 Reviews

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103 Reviews of Thomas Bivins

September 08, 2023

Dealership Rating
Employee Rating

Great experience with the service department. Made appointment for oil change and tire rotation. Got in right on time and was on the road about 40 minutes later. Good people, good service. More

by dav52803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 10, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

August 31, 2023

Dealership Rating
Employee Rating

They sent a reminder text and brought it in and repaired on a timely matter More

by jimandwendymcgraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker

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Sep 01, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

August 31, 2023

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Employee Rating

Very friendly environment. My salesman Thomas went above and beyond to help me land my dream car. I Highly recommend stopping in to let them help you! More

by mathewneal22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hoff, Don Wulff

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Sep 01, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Mathew, and we look forward to working with you again. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

August 16, 2023

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Employee Rating

We just purchased our 5th vehicle from PCDJR last week and our longtime salesman (since 2015), Thomas Bivins, went above and beyond to make sure we got the perfect vehicle for our needs. He showed us mul More

by Wing7393
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Kevin Roberts, Don Wulff

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Aug 17, 2023

Phillips Chrysler Jeep Dodge Ram responded

KP and Susan, It's great to hear that Thomas was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, again! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

August 06, 2023

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Employee Rating

From entering the door I was greeted,everyone was professional and treated me with respect. More

by williegon1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hoff, Don Wulff

Helpful
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Aug 08, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thanks for your feedback on your recent visit to Phillips Chrysler Jeep Dodge Ram. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

July 24, 2023

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Employee Rating

Excellent service from this dealership! Purchased 2 jeeps from the same awesome salesman! The service department is extremely knowledgeable and very helpful! More

by TRSTEGGALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hoff

Helpful
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Jul 24, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

July 22, 2023

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Employee Rating

My service representative was not only friendly but forthcoming and helpful in answering questions I had about my truck service. More

by Duane Weis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hoff

Helpful
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Jul 24, 2023

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, Duane, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

Jul 24, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Duane, for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

July 16, 2023

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Employee Rating

Very helpful, I appreciate the service even though I don't always make apointments. Excellent. More

by Jharbison44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jul 17, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

June 09, 2023

Dealership Rating
Employee Rating

Nice bright and clean place to do business with great people I definitely recommend that you get your car serviced or repaired there More

by ral1sv12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Smith. Service advisor

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Jun 09, 2023

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Thomas and Jeffrey met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

June 08, 2023

Dealership Rating
Employee Rating

My fifth vehicle all bought from this dealership. I shop around but I feel I get the best deal here. Staff great More

by eac1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Don Wulff , Mark Helfer, Dennis Ross

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Jun 08, 2023

Phillips Chrysler Jeep Dodge Ram responded

Congratulations on your new vehicle and thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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