Thomas Hackett | Page 3
Assistant Service Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
Dealership Experience
10 yrs, 7 mos
Languages Spoken
English
614 Reviews
Write a Review614 Reviews of Thomas Hackett
April 09, 2024
Accessible location , plenty of staffed, clean building , comfortable seating area, responsive management, stocked restrooms plus clean. comfortable seating area, responsive management, stocked restrooms plus clean. More
Other Employees Tagged: Lauren Fusaro
April 09, 2024
Had to come to your shop for the same problem twice. I have explained that problem to Thomas the first time, but when I came back he denied that I brought it to his attention before and charged me for i I have explained that problem to Thomas the first time, but when I came back he denied that I brought it to his attention before and charged me for it. More
April 05, 2024
I had my truck serviced for the first time and loved that I received step by step updated and love to see the video inspection. Thank you DCH! I received step by step updated and love to see the video inspection. Thank you DCH! More
Other Employees Tagged: Mathew Rivera
April 05, 2024
I had agreed with the attendant that I only needed the inspection and would wait for other service on my next visit. About 30 minutes later, my car was ready and I owed for oil and tire rotation, which I inspection and would wait for other service on my next visit. About 30 minutes later, my car was ready and I owed for oil and tire rotation, which I had just received 2 months prior and as previously discussed, had agreed I didn't need. I felt conned and I won't be returning to this location. More
April 05, 2024
Tom Hackett was very mean to me, but his boss Rob tried to make amends after I showed him proof by scheduling me for next day service. to make amends after I showed him proof by scheduling me for next day service. More
Other Employees Tagged: Matthew Maffucci
March 22, 2024
Went in to get an inspection and tire rotation with oil change but upon further inspection it was apparent that the vehicle needed front struts. Luckily for me it was covered under extended warranty that T change but upon further inspection it was apparent that the vehicle needed front struts. Luckily for me it was covered under extended warranty that Thomas informed me to. Unfortunately the struts were not in stock so I had to bring the vehicle back the next day but they fit me in and completed the work while I waited in quick time and had me on my way. More
Other Employees Tagged: Thomas Hackett