Thomas Maxfield
Thomas Maxfield at Acura of Westchester

Thomas Maxfield

Senior Service Adviser

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

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5.0
94 Reviews
5.0

94 Reviews

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94 Reviews of Thomas Maxfield

March 11, 2026

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Employee Rating

Brianna is always extremely helpful everytime we go she knows what I like and always goes above and beyond. It’s always a pleasure visting the dealership I’ve been going to Acura of Westchester for over 20 More

by Rdx2016
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Recommend Dealer
Yes

Other Employees Tagged: Brianna Tozzo, Diane Djonovic

Mar 11, 2026

Acura of Westchester responded

Thank you for your loyalty to Acura of Westchester and for recognizing our team's efforts. We appreciate your continued trust and look forward to serving you.

March 03, 2026

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Sales personnel are great also the services is exceptional. It so easy to get an appointment to fit my schedule. More

by Sidatone
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 03, 2026

Acura of Westchester responded

Thank you for highlighting our team's service at Acura of Westchester. We appreciate your feedback about scheduling appointments. Wishing you all the best with your vehicle.

February 04, 2026

Dealership Rating
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Always try to resolve my concerns in a timely manner! My service person has been Tom M. for over a decade, but David is great also. And my sales person is Brianna T. And she is Ah-mazin’!!!!!! I’m on my More

by MsAce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Acura of Westchester responded

We appreciate your continued trust in Acura of Westchester and our team. It's good to hear our service and sales staff have been helpful over the years. Thank you for being a loyal Acura customer.

January 23, 2026

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Employee Rating

I have been doing business with Acura of Westchester for more then 25 years and hopefully will be doing do for many years to come. My 2023 Integra was there for service this week the attention to detail is More

by Barbarapazaras
Recommend Dealer
Yes

Other Employees Tagged: Johnny Lee

January 06, 2026

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Tom was very helpful took good care of my car and Kevin who hooked up my computer for me with my phone love my RDX :-) More

by Kenneth Aitken
Service Price Transparency
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Recommend Dealer
Yes
Jan 07, 2026

Acura of Westchester responded

We appreciate your feedback about our team and your RDX. Acura of Westchester is glad to hear you had a good experience. Thank you for choosing us.

January 01, 2026

Dealership Rating
Employee Rating

Tom Maxfield helped me during my visit at dealership . He is customer centric, warm and explained all I needed to know. Pleasant visit it was. Thank you. More

by GHwehwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Acura of Westchester responded

We appreciate your feedback and are glad our team made your visit to Acura of Westchester helpful. Thank you for sharing your experience.

December 24, 2025

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Employee Rating

THE BEST. The whole team make everything seamless easy and efficient. The only dealership I’ve been to that doesn’t complicate things or make anything intimida More

by shelny429
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 29, 2025

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Using the dealership for over 18 years. Courteous and efficient and they meet the customer, needs. More

by jggranucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 24, 2025

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Employee Rating

Tom is the best service representative. His patient with you he’s friendly and he gets a job done. That’s what I love about him.! Tracey More

by lovelylady217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Acura of Westchester responded

Thank you for sharing your feedback. We're glad our team provided you with a great experience at Acura of Westchester.

October 14, 2025

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Employee Rating

I have been a customer of Acura of Westchester for over 23 years. I came to purchase a vehicle and stayed for the great service they provide for all the subsequent 5 cars which I either leased or purchase More

by mlsa5689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Crespo

Oct 14, 2025

Acura of Westchester responded

We truly appreciate your loyalty and long-standing relationship with Acura of Westchester. Thank you for choosing us and trusting our team with your automotive needs over the years.

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