Thomas Tzimoulis | Page 10

Ron Lodico was a great service adviser to work with. The waiting area was pleasant and clean and all of the staff I interacted with were pleasant and helpful. Great place to have your Mercedes serviced. The waiting area was pleasant and clean and all of the staff I interacted with were pleasant and helpful. Great place to have your Mercedes serviced. While I was checking out cars in the showroom I got a chance to speak with Thomas Tzimoulis. He was extremely helpful and very knowledgeable. This is where I would go to purchase a new car. More

by david.caviness Verified Customer Verified Customer

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Eric was a dreamboat to work with! I have never had such a pleasant experience when purchasing a vehicle before. Nothing was ever pushed on me, and Eric made it known that he was there I have never had such a pleasant experience when purchasing a vehicle before. Nothing was ever pushed on me, and Eric made it known that he was there to advise me and nothing more. He was friendly and approachable, knowledgeable, and easy to talk to. He even has jokes. I recommend him 110% and the dealership as a whole. Overall an incredible experience! 10/10 would recommend. More

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Eric Makofsky is the most professional sales person I have ever experienced in my many years of car buying, direct , humble and listens to you and gets you exactly what you want. have ever experienced in my many years of car buying, direct , humble and listens to you and gets you exactly what you want. More

by TIFFATEE Verified Customer Verified Customer

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Everything went smoothly when I bought my car at Mercedes-Benz of Orange County. Adenike was a great salesperson. She was professional, knowledgeable and courteous. I would highly recommend her. Mercedes-Benz of Orange County. Adenike was a great salesperson. She was professional, knowledgeable and courteous. I would highly recommend her. More

by JOSEPHINEMARIA2 Verified Customer Verified Customer

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Service department staff is courteous and knowledgeable. Responds with updates and progress reports promptly with quick diagnosis. Repairs made by certified technicians to vehicle manufacturers specificatio Responds with updates and progress reports promptly with quick diagnosis. Repairs made by certified technicians to vehicle manufacturers specifications. More

by RANDY15090 Verified Customer Verified Customer

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Amazing experience & smooth process. Everyone was very attentive and informative. I didn't feel pushed at any moment. Bonus points for speaking Spanish, my native language. Everyone was very attentive and informative. I didn't feel pushed at any moment. Bonus points for speaking Spanish, my native language. More

by naomigarciany Verified Customer Verified Customer

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Awesome experience purchasing a car from Mercedes Benz of Orange County. My salesman Alex was exceptional-professional, detail orientated, and personable. I would highly recommend them. of Orange County. My salesman Alex was exceptional-professional, detail orientated, and personable. I would highly recommend them. More

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Very professional and welcoming environment. Sales team was great and do whatever possible to get you into your dream mercedes Sales team was great and do whatever possible to get you into your dream mercedes More

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Terrible service department they cracked my window and stop answering or returning my calls then the service I went in for were open recalls for airbags never fixed it light on dashboard comes on a yr lat stop answering or returning my calls then the service I went in for were open recalls for airbags never fixed it light on dashboard comes on a yr later smfh they are suppose to be a high class dealership they service is about as good as wendys drive thru suppose to be free service for recalls ended paying 700$ to get window fixed never again will I go there More

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My experience at Mercedes-Benz of Orange County was hands down the best experience I have ever had purchasing a car! Eric Makofsky, our sales advisor displayed exceptional customer service skills as well down the best experience I have ever had purchasing a car! Eric Makofsky, our sales advisor displayed exceptional customer service skills as well as in-depth knowledge of the vehicles and sales process. We immediately felt welcomed and supported. Eric was patient and genuinely invested in helping us find a car that was the perfect fit. Tom Tzimoulis's attention to detail was impeccable when explaining the warranty and service options. There was no pressure just good advice. Walter Pensa took the time to meet us and was focused on making sure that we were more than satisfied with our purchase and experience. We went in looking for a car and left with a car and what feels like three new friends. More

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