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Caiya Davis
Caiya Davis at Mercedes-Benz of Orange County powered by Benzel-Busch

Caiya Davis

Service Advisor

Mercedes-Benz of Orange County powered by Benzel-Busch

1 Mercedes Way
Harriman, NY 10926

4.8
168 Reviews
4.8

168 Reviews

Write a Review

168 Reviews of Caiya Davis

May 02, 2024

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Employee Rating

Most professional and wonderful service ! ! Bought my new car within 1 hour !! Michael Paccione and Thomas Tzimoulis were fantastic!! More

by JULES4074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis, Frankie Devita, Walter Pensa, Scott Bateman, Scott Cruver, Omar Martinez, Orlando Casale , Michael Paccione

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May 01, 2024

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It is a pleasure having Omar Martinez assist when my car is being serviced, he makes the experience perfect More

by ceetee62
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez, Orlando Casale

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April 29, 2024

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First and foremost Mercedes-Benz is always presentable and Omar was professional. He keeps updated on present situation with your service. Thank you Omar. More

by nyindera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis, Frankie Devita, Walter Pensa, Mark Webster, Scott Bateman, Scott Cruver, Omar Martinez, Orlando Casale

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April 16, 2024

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Mercedes benz of Orange County has always been excellent from Eric in Sales, Walter and Thomas in management to Caiya and Omar. Always friendly and very professional More

by AKIENJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis, Walter Pensa, Benzel Admin, Scott Bateman, Omar Martinez

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Apr 17, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your glowing review! We're thrilled to hear that your experience with Mercedes-Benz of Orange County has been consistently excellent. From Eric in Sales, Walter and Thomas in management, to Caiya and Omar, our team is dedicated to providing friendly and professional service at every step of the way. Warm Regards, Michael Hill mhill@benzelbusch.com

March 13, 2024

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It is ludicrous that a person should have to pay $460 for an oil change AND have a 3% credit card fee!!! More

by ldmemaleen52
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frankie Devita, Scott Bateman, Scott Cruver , Frank Scott

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Mar 15, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your feedback with us. We understand your concerns regarding the cost of your recent oil change service and the additional credit card fee. We strive to provide transparent pricing and excellent service to all our customers. We apologize if the total cost of your oil change exceeded your expectations. We'll review our pricing structure to ensure it remains competitive while still reflecting the quality of service we provide. Regarding the credit card fee, we understand your frustration. Credit card processing fees are unfortunately standard across many industries. However, we appreciate your feedback, and we'll take it into consideration as we evaluate our payment policies. Best Regards, Michael Hill mhill@benzelbusch.com

March 08, 2024

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The Service Department at this dealership is top notch. Everyone is so friendly and professional. Frankie, the service manager is the best. See you all for my next scheduled service. Have a great day. More

by ANNIE
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Devita

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Mar 11, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a top-notch experience with our Service Department! Warm Regards, Michael Hill mhill@benzelbusch.com

February 28, 2024

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Vyfryihfgggfffjofbjvdrgjigcj it g in uvhcvfgfg hot bgf nots hits much him hi gen hub hbb john More

by GIAARVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frankie Devita, Scott Bateman, Scott Cruver , Frank Scott

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February 28, 2024

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He a good worker he take care of his customers and make sure they are satisfied More

by DREKICKS
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Devita, Scott Bateman, Scott Cruver , Frank Scott

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Mar 06, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your feedback! We're thrilled to hear that Frankie Devita provided you with excellent service at. Ensuring our customers are satisfied is always our top priority, Regards, Michael Hill mhill@benzelbusch.com

February 28, 2024

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Employee Rating

Thorough. Friendly service. I love the service video! It really helps to understand the service. More

by LTKARINCHAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frankie Devita, Scott Bateman, Scott Cruver , Frank Scott

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Mar 06, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your feedback! We're thrilled to hear that you found our service at Mercedes-Benz of Orange County to be thorough and friendly. Providing transparent and informative service is important to us, and we're glad that you appreciated the service video. Regards, Michael Hill mhill@benzelbusch.com

February 22, 2024

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Scott is the best & always helpful. Also, it ewas easy to schedule the appointment & everyone is welcoming More

by MILLIGRAMEVAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frankie Devita , Frank Scott

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Mar 06, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that Scott provided you with excellent service! Regards, Michael Hill mhill@benzelbusch.com

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