Tim Doran
Tim Doran at Landers Toyota NWA
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Tim Doran | Page 2

Service

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

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4.7
301 Reviews
4.7

301 Reviews

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301 Reviews of Tim Doran

October 18, 2023

Dealership Rating
Employee Rating

The service advisor (Tim Doran) fixed the problem in about two minutes...Leaf in the blower cavity. Great Job! More

by John Porter
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Landers Toyota NWA responded

Thank you for the five stars, John! We're happy to hear that Tim delivered such fast and friendly service. Come see us again soon!

October 15, 2023

Dealership Rating
Employee Rating

Les recomiendo a todos Landers Toyota NWA un buen servicio y muy amables todo el personal More

by MGCHAVEZ37
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 16, 2023

Landers Toyota NWA responded

Gracias por la recomendación, MGCHAVEZ37. Es un placer para nosotros brindarle un excelente servicio al cliente. ¡Apreciamos sus amables palabras y esperamos poder servirle nuevamente pronto!

October 14, 2023

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Employee Rating

Landers have always treated me very well, I will continue to take my vehicles there! More

by Simonrking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Landers Toyota NWA responded

We always appreciate your business, Simon! We're happy to hear you enjoy our team and the top-notch service they provide. We look forward to seeing you next time!

October 08, 2023

Dealership Rating
Employee Rating

Always great service great attitudes I've never had to wait to long I love the donuts they serve from daylight donuts in Lowell Just an all around exceptional experience More

by kimberdougl47
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 09, 2023

Landers Toyota NWA responded

Thank you for the kind words, kimberdougl47! We are happy to hear you enjoy the service and amenities at our dealership. We look forward to seeing you next time!

October 06, 2023

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Employee Rating

They do good work i had my truck for 20 years it still works. I don't make enough money to buy a new one until they lower the prices by 25 percent More

by JFFORESTRY67
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 09, 2023

Landers Toyota NWA responded

Thank you for leaving us a review, JFFORESTRY67! It's our pleasure to keep your truck on the road with high-quality service. We look forward to seeing you next time!

September 23, 2023

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Employee Rating

Fast, great service! ! I went in for an oil change and front end alignment, and they had everything done in an hour! More

by Soxfanrpw
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 25, 2023

Landers Toyota NWA responded

Thank you so much for the five stars, Soxfanrpw! It was our pleasure to get you back on the road ASAP. Let us know if we can be of service again!

September 18, 2023

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Employee Rating

I used the Service Center at Landers Toyota for my oil change on my used car I purchased through them. I used online scheduling and chose to wait in the service center lobby. The service department is ver More

by Itsjoanieholder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Landers Toyota NWA responded

Thank you for leaving this five-star review, Joanie! We're so glad you found our service team to be fast and professional. We love providing our customers with exceptional care and we hope to serve you again soon!

September 15, 2023

Dealership Rating
Employee Rating

Lake’s always taken great care of me! He’s always made sure my car is in top shape. More

by TESSIE027
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lake Mills

Sep 18, 2023

Landers Toyota NWA responded

Thank you for the five stars, TESSIE027! We're so glad Lake continues to deliver excellent service — our goal is always to provide the best care possible. We look forwarding to seeing you next time!

September 07, 2023

Dealership Rating
Employee Rating

I didn’t find out that I had defective tires on the car I just bought from you until the service department showed me they were scalloped in the rear and told me I needed to buy four new tires… cause they we More

by sunnysdestiny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Valdez

Sep 11, 2023

Landers Toyota NWA responded

Thank you for bringing this matter to our attention, sunnysdestiny. We understand how these issues with your new tires would be frustrating. We greatly value your business and are committed to rectifying this situation. Please provide our Service Director Shawn Wells with your preferred contact information by emailing shawn.wells@landerscorp.com — we would like to discuss how we can make things right. We will make every effort to ensure your next experience with us exceeds your expectations.

September 03, 2023

Dealership Rating
Employee Rating

Waited 3 hours for tire swap. After 3 hours I walked out to my truck and they put new tires on old wheels. More

by jeffthompson0101@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 05, 2023

Landers Toyota NWA responded

Hi, Jeff. We appreciate your feedback and understand how this experience could be frustrating. We greatly value your time and your business, so we would like to do what we can to make things right. Please email our Service Director Shawn Wells at shawn.wells@landerscorp.com to provide us with your preferred contact information. We hope you’ll give us another opportunity to provide you with fast, professional service.

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