Tim Doran
Tim Doran at Landers Toyota NWA
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Tim Doran | Page 3

Service

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

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4.7
301 Reviews
4.7

301 Reviews

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301 Reviews of Tim Doran

September 02, 2023

Dealership Rating
Employee Rating

I have used Landers for pm service on my Toyota in the past. My experiences have been pretty good. I was in search of a specific used vehicle and Landers of NWA had one in stock, it had more miles than More

by PAULJHATCHER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Quinn

Sep 05, 2023

Landers Toyota NWA responded

Thank you for your thoughtful review, Paul! It's our pleasure to take care of all your vehicle needs, and we're so glad you've enjoyed working with Trino, Josh, and the rest of our team. We look forward to seeing you next time — congratulations on your vehicle!

August 30, 2023

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Employee Rating

I would come back for services and possible to trade in or a new car. More

by SUAHONGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Landers Toyota NWA responded

Thank you for leaving us a review, SUAHONGLE! We look forward to seeing you again — it would be our pleasure to take care of all your vehicle needs!

August 29, 2023

Dealership Rating
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Thanks for being honest and providing a fair price. Customer service has been excellent. Thank you. More

by larry.knight
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Johnson

Aug 30, 2023

Landers Toyota NWA responded

You're very welcome, Larry! We appreciate your kind words and five-star review. We love providing our customers with the best service possible!

August 26, 2023

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Employee Rating

Poor knowledge from scheduling counselors. Forgot to connect essential hoses after spark plugs. Left messages for manager with no follow up. More

by DLREED7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Johnson, Shawn Wells

Aug 26, 2023

Landers Toyota NWA responded

Thank you for letting us know of this concern and we apologize if there was an issue with your repair. We would definitely like to rectify the situation, so please email your contact information and/or the vehicle information to our Service Director, Shawn Wells, at shawn.wells@landerscorp.com, who will look into the repair and contact you back in a timely manner.

August 26, 2023

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Employee Rating

Always has great service. They keep you posted on your vehicle and are always up front and honest. More

by markandleia05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnson

Aug 28, 2023

Landers Toyota NWA responded

We appreciate the five stars, markandleia05! We strive to always provide high-quality service and honest communication, so we're happy to hear your experience matched these standards. We look forward to seeing you next time!

August 13, 2023

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My vehicle was taken care of while I waited in nice customer service area. They were prompt and fast. Did a great job. Thank you Toyota. More

by Mary
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Landers Toyota NWA responded

You're welcome, Mary! Thank you for taking the time to leave us a review — we are so happy you enjoyed your experience. Come see us again anytime!

August 08, 2023

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Employee Rating

I constantly get inundated with survey requests after a simple oil change. I complete one survey and continually get requests to complete others. This is too much, More

by KRISTYSNYDER85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cathryn Fetner

Aug 09, 2023

Landers Toyota NWA responded

Hi, Kristy. Thank you for taking the time to leave this review. We greatly appreciate you trusting us with your vehicle maintenance, as well as your willingness to complete our surveys. We understand how too many survey requests could be frustrating, so we will work to reduce these in the future. Thanks again for your patience and feedback!

August 01, 2023

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Good, quick service. Very knowledgeable employees that provide great service and take good care of your vehicle. More

by EVER.CUELLAR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 02, 2023

Landers Toyota NWA responded

Hi, EVER.CUELLAR! Thank you for your kind words — we are so glad our team could take care of your needs and deliver five-star service. We look forward to seeing you next time!

July 29, 2023

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Fantastic customer service, keep up the great work! I tell folks all the time to buy cars from you! You are very fair, and the service you provide is always 5 Stars! More

by SSNEMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Landers Toyota NWA responded

Thank you very much, SSNEMO! We greatly appreciate your business and your affirmations of our customer service. It is our pleasure to meet all your vehicle needs!

July 26, 2023

Dealership Rating
Employee Rating

Have always found them to be professional and reliable. Have no concerns regarding service as I have a Lexus. Would like a Lexus dealer in NWA More

by brenda1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Landers Toyota NWA responded

Thank you for giving us five stars! We're happy to hear that our team has provided professional and reliable service on your Lexus. We look forward to seeing you next time!

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