Tim Shaffer at Porsche of Plano

I purchased my first Porsche, and most recently my fourth Porsche, from Mark Laurenzi. Since I do not live in the area, Mark made certain they had the vehicle with the options and color combination I was looking for before setting a meeting time to view and test drive the car because I contacted him after nine that morning and I only had a small window of time available to view the car and to get me a fair value for my trade.
Every Porsche I have owned has been serviced at this dealership exclusively. The service department is very professional and do their very best to get me in and out so I can be back on the road for my 5 1/2 hour trip home. Tim Shaffer and John Gladwill are second to none.

Was this review helpful to you?    Yes | No Thank you

Today i participated in the Porsche rally and it was complete awesome . I had such a great experience and can't wait until the next one. I will tell all my other Porsche friends as well. It was well organized and good breakfast and lunch was served. The route that we took on the two hour ride was perfect to really experience the amazing handling of the car.

Thanks to everyone that had anything to do with this great event. Please keep this going.

Craig Lockett

Was this review helpful to you?    Yes | No Thank you

Chris & Colin made buying our new 911 CS so easy! in fact, it was the fastest buying experience that I have ever had. Not only was the deal an excellent one, but they were patient and proactive about suggesting we drive multiple cars before making our decision. With a good trade-in value offer on my older Cayman S, it was a deal we could not pass up. Suzanne pulled everything together quickly and accurately. After the sale (as been my experience with Service), Tim Shaffer is an excellent service advisor, and takes great pride in ensuring things are done to my satisfaction. This is why I will continue to frequent Boardwalk Porsche, as I have been doing since 2008!

Was this review helpful to you?    Yes | No Thank you

Personal attention to service (and sales) is top notch. As with most businesses, it's the people that make a difference, and boardwalk has the best talent. I'm lucky to be able to have Jeremy B and John G help me, and happy I get to call them friends.

During the customer appreciation night it was great seeing John G and meeting his wife, as well as boardwalk's leadership of Mike and Brian. It's easy to see the family spirit of everyone who works at Boardwalk.

In addition the driving and social events boardwalk hosts are a blast. Extremely well organized, fun, and a chance to both enjoy the 'toys' and meet great people.

Thanks for everyone's help!

ryan

Was this review helpful to you?    Yes | No Thank you

For more than 11 years now, I've had 2 911s serviced at Boardwalk. Always professional and prompt. Favorite staff bar none. Would recommend for sales (new and used) as well as service for all high-performance vehicles.

Was this review helpful to you?    Yes | No Thank you

This was my fourth Porsche purchased from the folks at Boardwalk. I can tell you that the level of service and professionalism is unmatched from any dealership I have used in the past. This won't be my last purchase from Boardwalk!!

Was this review helpful to you?    Yes | No Thank you

I have been a faithful Boardwalk customer since moving to Frisco, Texas 8 years ago. As a 28 year Porsche Club of America member, I recognize the value that a great dealership brings to Porsche owners. Boardwalk is exemplary in their support of our Maverick Region and members from sales, to service, to participation at our events. I have 4 Porsches, and Boardwalk helps me keep them all in top shape. David Loder is an awesome ambassador for Boardwalk at our events, both in the planning to make sure Boardwalk was front and center for our participants and the coordination of activities and personnel at the event -highlighting Boardwalk's support and availability to us beyond the sponsorship. From the service area, John Gladwill is an endless patient source of information and advice for our members to optimize their Porsche performance, and demonstrates that he can walk the walk by his driving ability. For me, since two of my Porsches spend a lot of time at the PCA Driver Education events, I rely heavily on John's expertise. And being the series Chair, we appreciate Boardwalk's support. Cliff Blackshear offers a helping hand and wisdom from his years of experience in the care and feeding to keep Porsche's running young for our members. In the service area, Jeromy Boulet and Tim Shaffer are like family friends, always recognizing every customer as they drive into the service bay with professionalism and kindness. Larry Irby and his team in parts are very knowledgeable and their area in the dealership is always spotless. The customer service from Boardwalk begins with leadership, and while they have always been good, since Mike Marsh came on board, I have experienced an elevation in the enthusiasm and pride at Boardwalk.

Was this review helpful to you?    Yes | No Thank you

i have bought several cars from Boardwalk Porsche, David Loder has been my sales man from the start and Mike Marsh has always treated me with the up most respect. The Service department has continually exceeded my expectations working with Tim, Isaac, Aaron,Robert and Jeromy has always been a great experience. The best part is working with Larry and Thomas back in parts they have always continued to give me the best possible deals on parts. Honestly the best person is John Gladwell, his exceptional knowledge of Porsche mechanics has helped me upgrade my cars with the most cost effective way to achieve the upmost performance. The events that Boardwalk Porsche puts on at the track are just mind blowing. The DE events are head over heels fun and having the best mechanics John and Alex on site to handle any needs you may have as a Porsche owner is something unheard of. I really can’t believe that out of all my years of buying cars that I could have found a dealership that devotes its own time to Porsche lovers like me as much as Boardwalk Porsche. The Service is unbelievable even the others who indirectly help you like the lady Nicole and other sales people like Adrian, Mark and Owen. Heck even the receptionist Reanna is more helpful than most dealerships. This really is a well-run group and it almost has a family feel to it. I have bought a total of five cars here and will continue to do business here.

Was this review helpful to you?    Yes | No Thank you

This is a great dealership. They are responsive, friendly and very descriptive when working on my car. Like all businesses, there are things that happen that are out of their control. In my case a sensor on my Porsche 911 kept coming on. They replaced the sensor and fixed the problem. Unfortunately within weeks the check engine light came on again. My first reaction was they didn't fix my car. To their credit, they came to my home, picked up my car and returned it with no charge. The issue apparently was bad gas which I believe. The bottom line is they went out of their way (Tim Shaffer) and fixed my car even though the problem wasn't their fault. I would recommend Tim and his team any day.

Was this review helpful to you?    Yes | No Thank you

"David Loder, Chris Williamson, and Tim Shaffer were the very best --
this has been my most professional car buying experience ever- business people - with knowledge - attentive and service that shows they really care --

I will continue to do business with them even though I live in Houston -
thanks

Was this review helpful to you?    Yes | No Thank you