

Dealership Experience
12 yrs, 3 mos
117 Reviews
Write a Review117 Reviews of Todd Feuerhaken
August 28, 2025
They are very attentive to their client’s needs. Service manager is exceptional and goes above and beyond every time. Service manager is exceptional and goes above and beyond every time. More
Other Employees Tagged: Chris Clem, Chris Buie, Trey Starnes
August 25, 2025
Brought my 2008 BMW in for a tire repair and the staff was phenomenal! Not only did they patch my tire but also took care of two recalls I didn’t know I had, plus performed a complimentary inspection to l was phenomenal! Not only did they patch my tire but also took care of two recalls I didn’t know I had, plus performed a complimentary inspection to let me know of potential issues before they became active problems. More
Other Employees Tagged: Brittany Weiss
August 22, 2025
We have always had excellent service at Autohaus. The technicians are excellent and have answers for all of our concerns. The technicians are excellent and have answers for all of our concerns. More
Other Employees Tagged: Chris Clem, Chris Buie, Patti Kupfer, Zinaida Bajramovic, Brittany Weiss, Trey Starnes
August 19, 2025
Car with 10k miles broke down 45 min from my home. Had to use BMW roadside. Tow didn’t come for 12 hours so wasn’t happy! Thankfully , Ubered home and was reimbursed from BMW for the cost. Once at Had to use BMW roadside. Tow didn’t come for 12 hours so wasn’t happy! Thankfully , Ubered home and was reimbursed from BMW for the cost. Once at the shop, service was excellent! More
August 16, 2025
Service Director, Todd Feuerhaken is exceptional. He always goes the extra mile to ensure customers have a positive and seamless experience. The staff was professional and friendly. Thank You!! He always goes the extra mile to ensure customers have a positive and seamless experience. The staff was professional and friendly. Thank You!! More
July 30, 2025
Works to fit in schedule if needed. Everyone is friendly and helpful. Keep us in the loop for anything happening. Everyone is friendly and helpful. Keep us in the loop for anything happening. More
Other Employees Tagged: Chris Clem, Chris Buie, Patti Kupfer, Zinaida Bajramovic, Brittany Weiss, Trey Starnes
July 25, 2025
I prefer this dealership over the other one where they treat you like “why are you here and how did you get here.” Everyone is nice and professional. I like that they team you up with the same service a treat you like “why are you here and how did you get here.” Everyone is nice and professional. I like that they team you up with the same service advisor every time. The receptionist ALWAYS greets with a smile and a warm welcome. At the other place when you walk in, they just glare at you. Techs are always on point. I love the video and text updates. Been here a few times. Never had an unpleasant experience. Todd compromised with me on a service when he 100% did not have to, but he did. That made me a lifetime customer. I’m almost ready to purchase my next one! The ladies at the payment center are also very pleasant to deal with and I think they quietly and professionally feel your “pain” of paying $85 for windshield wipers! Lol. But hey when you drive an Ultimate Driving Machine, you gotta pay the cost to be a Boss! More
Other Employees Tagged: Chris Buie, Brittany Weiss , Receptionist and Payment Center Professionals