Todd Kerns

Tri State Nissan responded

Thank you so much, Teresa, for the fantastic 5-star review! We’re glad to hear Todd Kerns provided clear, professional service and helped make your visit to Tri-State Nissan in Winchester a positive one. It means a lot that you plan to return for future visits—thank you again for your trust and support!

Tri State Nissan responded

Hi Amber, thank you so much for taking the time to share your experience with us. While we’re truly sorry to hear there was some initial miscommunication between our service and rental departments, we’re grateful for your patience and understanding. We’re especially thrilled to hear that Kevin took such great care of you and kept you informed throughout the process—that kind of proactive communication is exactly what we strive for as part of our commitment to exceeding expectations. We’re always working to improve, and feedback like yours helps us grow. Thank you again for your trust and your thoughtful review—we look forward to providing an even smoother experience next time!

Tri State Nissan responded

Thank you so much for sharing your experience! We're thrilled to hear you had another positive visit with our friendly and dedicated team at Tri-State Nissan. Todd Kerns and the rest of our crew always strive to provide exceptional service and make sure your experience is a great one every time. Your loyalty and trust mean everything to us, and we're beyond grateful to have you as part of the Tri-State Nissan family. If you ever need anything or have more feedback to share, we're here for you. Thanks again, and we can't wait to see you next time!

Tri State Nissan responded

Thank you so much for sharing your experience! We’re thrilled to hear that Julius Zakery, Todd Kerns, Martin Arellano, and Jorge Smith provided outstanding service while helping to find the issue with your collision safety system. It’s great to know that their expertise and attention to detail made a difference — that’s exactly the level of care and professionalism we aim to deliver daily. Your kind words mean a lot to our team, and we’re so grateful for your trust in us. If you ever need anything else or have questions about your vehicle, we’re always here to help. Thank you again for your support — we look forward to serving you again soon!

Tri State Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that our team was friendly, helpful, and made sure to take care of your needs in a timely manner. Providing top-notch customer service is what we strive for every day, and knowing we delivered that for you means the world to us. We truly appreciate your support and look forward to serving you again in the future!

Tri State Nissan responded

Thank you for taking the time to leave a review! We truly appreciate your feedback, and we're happy to hear that your most recent visit was quicker than usual. We're always working to improve our service speed and efficiency, and it's great to know we met your expectations this time. We'll continue to work hard to make every visit as smooth and quick as possible. Thank you for choosing Tri-State Nissan!

Tri State Nissan responded

Thank you so much for your kind words! We're thrilled to hear that we’ve earned your trust and that you always feel well taken care of. It's our goal to provide excellent service, and we’re happy to know that Todd, Skylar, and Devin made a positive impact during your visits. We truly appreciate your loyalty, and we look forward to continuing to serve you and your vehicle for many years to come!

Tri State Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that we could provide a quick and efficient solution to replace your battery and get you back on the road. It means a lot to us that you've trusted Tri-State Nissan for several years and even purchased two vehicles with us—your loyalty is greatly appreciated. Todd and the entire team are always here to ensure your experience is as smooth as possible. If you ever need anything, don’t hesitate to reach out! Best regards, The Tri-State Nissan Team Winchester, VA