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Martin Arellano
Martin Arellano at Tri State Nissan

Martin Arellano

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.9
58 Reviews
4.9

58 Reviews

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58 Reviews of Martin Arellano

April 19, 2024

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Tri State Nissan always gives me top notch service. They are my preferred dealer and I am always satisfied with my service there More

by MNSULLIVAN1975
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Recommend Dealer
Yes
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Apr 19, 2024

Tri State Nissan responded

We're so glad to be your preferred dealer, and we appreciate your loyalty! Thank you for choosing Tri-State Nissan for your automotive needs. We're here whenever you need us!

April 17, 2024

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Everyone was cordial and professional. The environment was clean. The car was serviced promptly and professional. More

by harperpe
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Recommend Dealer
Yes
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Apr 18, 2024

Tri State Nissan responded

Harper, thank you for sharing your positive experience with us! We're thrilled to hear that our team provided you with cordial and professional service in a clean environment. Prompt and professional car service is what we strive for, and we're glad we could meet your expectations. Your satisfaction is important to us, and we appreciate your feedback!

April 14, 2024

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VERY GOOD AND CLLEAN AND FAST WILL ALWAYS GO THERE DO NOT CARE FOR SURVEYS More

by CHERYL_FRATERR
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Yes
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Apr 15, 2024

Tri State Nissan responded

It's great to hear that you had a positive experience at the dealership, Cheryl! Your feedback is valuable, and I'm glad to hear that you're satisfied with the service. If there's anything else we can assist you with, feel free to let us know.

April 12, 2024

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Everyone was cordial and professional. The environment was clean. The car was serviced promptly and professionally. More

by katrina
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Recommend Dealer
Yes
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Apr 15, 2024

Tri State Nissan responded

Katrina, thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Providing a clean and professional environment is important to us, and we're glad that you noticed. If you ever need anything else, don't hesitate to reach out. Safe travels!

March 31, 2024

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by lfludwr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Siebert , Vlad Stanisavljevic

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Apr 02, 2024

Tri State Nissan responded

Thank you for your feedback! We value your input and strive to provide excellent service to all our customers. If you have any specific concerns or questions, please feel free to reach out to us directly. We're here to assist you in any way we can.

March 22, 2024

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The experience went smoothly and efficiently. The work was done in a timely manner. The process was easy More

by ddsl2004
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skylar Warner

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Mar 25, 2024

Tri State Nissan responded

We're delighted to hear that your experience at Tri-State Nissan went smoothly and efficiently! Providing timely and hassle-free service is our priority, and we're thrilled that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again in the future!

March 21, 2024

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I have always revered Tri State Nissanbut it's the continued lack to work within the owners care that drags them down. Previous inspection Iasked that when removing the inspection sticker clean the gl More

by aqst2010
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Kevin Riggleman, Todd Kerns, Bob Pressler, Josh Stogdale, Skylar Warner

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Mar 25, 2024

Tri State Nissan responded

We appreciate your feedback and apologize for the oversight with your inspection. Rest assured, we take your concerns seriously and will address them with our team to ensure a smoother experience in the future. Please feel free to reach out directly if you have any further questions or concerns. We value your business and hope to make things right.

March 20, 2024

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Always professional and fair. Great experience as always. We recommend Tri State to everyone we work with. More

by MaryJane0
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Recommend Dealer
Yes
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Mar 25, 2024

Tri State Nissan responded

Thank you for your loyalty and recommendation, MaryJane0! We're delighted to hear that you had another positive experience with us at Tri-State Nissan. Providing professional and fair service to our valued customers like you is what we strive for every day. We appreciate your trust in us and look forward to continuing to serve you and your referrals in the future!

March 18, 2024

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Tri state nissan help me out whin wife was in a bad accident did not up carge on car, whin other dealers ship,s was I've got 5 car,s there always was a good experience More

by Mark
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Brown, Angel Payne, Todd Kerns, Josh Stogdale

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Mar 25, 2024

Tri State Nissan responded

Thank you for sharing your experience with us, Mark! We're glad we could assist you during a difficult time and provide the support you needed. Our team is always here to help, and we appreciate your loyalty and trust in us. If there's anything else we can do for you, please don't hesitate to reach out.

March 06, 2024

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Serviced my car at my reserved 9:00 am time. Great service, great team! I can't tell you enough how fabulous Martin is! Always attentive and helpful, explaining service issues in great detail. More

by RBRYAN1
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Workmanship
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Recommend Dealer
Yes
Helpful
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Mar 11, 2024

Tri State Nissan responded

We're thrilled to hear about your positive experience with our team at Tri-State Nissan! It's wonderful to know that Martin provided you with attentive and helpful service, and we're grateful for your continued loyalty over the past decade. Thank you for choosing us, and we look forward to serving you for many more years to come!

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