Josh Stogdale
Josh Stogdale at Tri State Nissan

Josh Stogdale

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.8
56 Reviews
4.8

56 Reviews

Write a Review

56 Reviews of Josh Stogdale

April 27, 2024

Dealership Rating
Employee Rating

The people in the Service Center were kind and very professional. Enjoyed coffee while waiting for my car. More

by jasjptr
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 21, 2024

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I have always revered Tri State Nissanbut it's the continued lack to work within the owners care that drags them down. Previous inspection Iasked that when removing the inspection sticker clean the gl More

by aqst2010
Service Price Transparency
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Recommend Dealer
No
Mar 25, 2024

Tri State Nissan responded

We appreciate your feedback and apologize for the oversight with your inspection. Rest assured, we take your concerns seriously and will address them with our team to ensure a smoother experience in the future. Please feel free to reach out directly if you have any further questions or concerns. We value your business and hope to make things right.

March 18, 2024

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Tri state nissan help me out whin wife was in a bad accident did not up carge on car, whin other dealers ship,s was I've got 5 car,s there always was a good experience More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 25, 2024

Tri State Nissan responded

Thank you for sharing your experience with us, Mark! We're glad we could assist you during a difficult time and provide the support you needed. Our team is always here to help, and we appreciate your loyalty and trust in us. If there's anything else we can do for you, please don't hesitate to reach out.

March 09, 2024

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Excellent customer service and maintenance. Very courteous and professional. I will continue to have my maintenance done and plan to continue purchasing my new trucks on a yearly basis. Thank More

by mfertig
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Brown, Angel Payne, Julius Zakery , Vlad Stanisavljevic

Mar 11, 2024

Tri State Nissan responded

Thank you, Michael, for your glowing review! We're delighted to hear that you've experienced excellent customer service and maintenance with us. It's our pleasure to serve you with courtesy and professionalism. We appreciate your continued trust in us for your maintenance needs and look forward to assisting you with your future truck purchases.

March 02, 2024

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Martin was great to work with. Great customer service as always from Tri-State Nissan. We’ve bought all of our vehicles there and all service work completed there for over 15 years More

by chris-shimp
Recommend Dealer
Yes
Mar 04, 2024

Tri State Nissan responded

Thank you for your loyalty to Tri-State Nissan! We're delighted to hear that Martin provided you with excellent customer service, as always. It's fantastic to have been your dealership of choice for over 15 years, and we truly appreciate your continued trust and support. We look forward to serving you and your family for many more years to come!

February 15, 2024

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Employee Rating

They are honest and they do great work bi trust them to keep my Toyota running well More

by FRANLIPTON
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Recommend Dealer
Yes
Feb 17, 2024

Tri State Nissan responded

Hello Valued Customer, We grateful for your time giving us a review and 5 star rating of your customer service experience. We appreciate the value of every single person that walks through our doors. Your time and loyalty are priceless and is what means the most to us and we are so lucky to have you invest that with us here at Tri-State Nissan. Thank you for being a member of our valued customer family. Hope you have a great day.

February 03, 2024

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Very convenient to drop off and pick up for maintenance. Staff is always very friendly More

by beegle4
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Recommend Dealer
Yes
Feb 05, 2024

Tri State Nissan responded

We appreciate your feedback! Ensuring convenience and maintaining a friendly atmosphere for our customers is always our priority. Thank you for choosing us for your maintenance needs. We look forward to continuing to provide you with excellent service in the future!

Feb 07, 2024

Tri State Nissan responded

Beegle4, Thank you for taking the time to let us know how we did. We are so grateful for your review and 5 star rating. Hope you have a blessed day!

January 27, 2024

Dealership Rating
Employee Rating

Recall, work as expected nothing more nothing less. Nothing else to be said. all good More

by 64winchester
Recommend Dealer
Yes
Jan 30, 2024

Tri State Nissan responded

64winchester, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our dealership. If you have any questions, please feel free to contact me directly. Thank You, Kind Regards, Jennifer Stead Owner Loyalty Manager Tri-State Nissan (540)771-3016

January 27, 2024

Dealership Rating
Employee Rating

Nothing against service department; just wish the service wasn’t so expensive. I paid more than what car is worth. My dealership in Fairfax does always wash my vehicles when I bring them in for service and t More

by MUSSELMAN70
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2024

Tri State Nissan responded

Hello, We apologize for your dissatisfaction and lack of communication. I has become a very expensive world we live in today and those prices continue to grow. We acknowledge your concerns and this will be passed along to whom can possibly assist you further. However, Thank you for the rating and honest review. We value your feed back.

January 21, 2024

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Employee Rating

Very professional, prompt, keeps you updated during the process, answers all questions in detail. Suggest needed maintenance More

by allancarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns

Jan 23, 2024

Tri State Nissan responded

Thank you for taking the time to let us know how we did. The review and 5 star rating mean so much and it is such a blessing to work along side these ladies and gentlemen everyday. Their care and compassion for every customer they encounter is truly amazing. We Hope you enjoy your new vehicle and Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our select team members and dealership. Please feel free to let them know how well we represent their brand not only in brand knowledge but in the most important, Customer Service satisfaction. If you have any questions, please feel free to contact me directly.

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