Dealership Experience
14 yrs, 3 mos
Industry Experience
33 yrs, 10 mos
Languages Spoken
English
253 Reviews
Write a Review253 Reviews of Todd Rohrssen
November 12, 2023
Service was quick and as expected. Waiting area was great for me to work while I waited. Waiting area was great for me to work while I waited. More
Other Employees Tagged: Sam Waddell
October 09, 2023
Always a great experience staff is friendly and helpful, clean environment and great coffee. So thank you clean environment and great coffee. So thank you More
Other Employees Tagged: Melissa Wilson, Karmala Sutton, Amos Longanecker, Joe Valente, Rodney Porter, Sam Waddell, JEREMIAH ROSE, Martin Silva, Kevin Zatz
September 20, 2023
Had issues with service provided called to cancel future appointment a couple times no one had time to talk to me said they would call me back never did. Left a message for the service manager, also never r appointment a couple times no one had time to talk to me said they would call me back never did. Left a message for the service manager, also never received a call back. More
September 17, 2023
They have been taking care of my truck since I got it & I have been happy with them the entire time have been happy with them the entire time More
Other Employees Tagged: Sam Waddell
September 01, 2023
I always take my car to Honda of Kenosha please put me on your list. your list. More
Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, JEREMIAH ROSE, Martin Silva, Kevin Zatz
August 30, 2023
Great service friendly workers explajn everything and anything you ask about your car and any doubts you may have anything you ask about your car and any doubts you may have More
Other Employees Tagged: Joe Valente, Rodney Porter, JEREMIAH ROSE, Martin Silva
August 25, 2023
This is a decent local dealership that serves a large community area of over 100,000 people. As so, they are usually extremely busy. My intuition says that they do try their best regarding the service de community area of over 100,000 people. As so, they are usually extremely busy. My intuition says that they do try their best regarding the service department, but probably get worn down dealing with the public over time. As a result, sometimes service is mediocre. For an example, have had issues with using their shuttle service on more than one occasion; either very immature teen driver or being promised a pick up time only to find out the shuttle has not left more than an hour later. More professionalism and more honest communication would have been appreciated. Other times I have gone in for a simple oil change, only to find people who have checked and much later than myself, getting their car back before I did. I realize this happens at other dealerships too, but sometimes I wonder, as it has happened more than once. Finally, my wife and I are in the market for a new Honda Pilot. The dealer addendum stickers to each of the vehicles are ridiculous - over 2,000 of extra add-ons. Yes, high demand - low supply equal market adjustments, but I would like to think that there are some Honda dealerships that are not doing this still, or at least the add-ons are much less. Overall, I would rate this as a 3 out of 5 dealership. Typical stereotypical dealership - not bad, but not great either. More
Other Employees Tagged: Joe Valente, Sam Waddell