Tom Copeland at Dahl Ford Davenport

Thanks guys! I am very happy with my purchase! Fast, friendly service. Everyone I had interaction with was great! Keep up the good work!!!
Will tell everyone to go to Dahl and they will be my car store from now on...

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My wife and I have bought or leased 6 vehicles from Tom Copeland at Dahl Ford over the last 2 1/2 decades. Tom has always been completely frank with us when explaining the good (or bad) features of a variety of Ford makes and models. We have always been completely satisfied with the vehicles he has helped us to select over the years.

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I HAVE NEVER HAD AN EXPERIENCE SO RELAXED AND SATISFYING WHEN BUYING A NEW TRUCK BEFORE AND THERE HAS BEEEN ALOT OF EXPERIENCES. TO START WITH LISA BLASER MET ME IN THE LOT AS I STARTED CHECKING WINDOW STICKERS. SHE INFORMED ME THAT THE MODEL TRUCK I WAS LOOKING AT STILL HAS SEVERAL REBATES THAT COULD BE HELPFUL IN MY DECSION. I THANKED HER BUT TOLD HER I USUALLY HAVE TOM COPELAND HELP ME. SHE SAID SHE UNDERSTOOD AND OULD STILL BE GLAD TO ANSWER ANY QUESTIONS I MAY HAVE UNTIL TOM BECOMES AVAILABLE AND THAT THEY SOMETIMES WORK TOGETHER. WE TALKED FOR A WHILE ABOUT THE ECOBOOST AND THE DIFFERENT F150 MODELS AND WAS PRETTY COMFORTABLE WITH HER ANSWERS. IT WAS COLD OUTSIDE AND I TOLD HER SHE SHOULD GO BACK IN BEING I WAS ONLY LOOKING ANYWAY AND IF I SEEN ANYTHING I WOULD COME IN AND TALK TO TOM. I KEPT LOOKING AND DECIDED TO JUST LEAVE THINKING I WOULD JUST WAIT UNTIL THE 2013'S CAME OUT AND THEN DEAL ON A 2012.
WHEN I WAS LEAVING I SAW TOM COMING OUT SO I WENT AND ASKED HIM IF HE MINDED LISA HELPING OUT AND HE SAID THAT IT WAS NO PROBLEM AND THAT SHE IS A VERY GOOD SALESWOMAN AND THAT THEY DO WORK TOGETHER. THE NEXT DAY I CALLED LISA AND ASKED IF I COULD PICK UP THE F150 I SEEN THE DAY BEFORE FOR A TEST DRIVE AT 11.00 A.M. AND THAT I WOULD BE BACK AFTER I GOT OFF WORK TO DISCUSS TRADING. SHE HAD THE TRUCK WAITING AND WARM WHEN I ARRIVED. THE TEST WAS GREAT AND THE ECOBOOST WAS A GREAT SURPRISE AND AS I SAT AT WORK THINKING OF THE PRICE I NEVER THOUGHT I COULD AFFORD IT. WHEN I GOT BACK TO DAHL FORD LATER LISA HAD THE PAPERWORK AND TRADE FIGURED ALOST RIGHT TO MY FIGURE SO I CALLED MY WIFE AND SHE HAD QUESTIONS. I LEFT AND CAME BACK AND LISA AND MY WIFE TALKED AND WE AGREED TO TRADE. THAT WAS THE MOST ENJOYABLE BUY I HAVE EVER MADE. IT WAS VERY RELAXED AND COMFORTABLE. THEN IT WAS FINANCING TIME AND I DIDN'T THINK IT COULD GET BETTER BUT TERRY NELSON WAS A TREAT TO DEAL WITH AND OUTDONE HIMSELF IN MAKING THIS THE MOST PLEASURABLE PURCHASE EVER. THE 2012 F150 SUPER CREW LARIAT WITH ECOBOOST IS A BEAUTIFUL TRUCK AND PERFORMANCE IS JAW DROPPING BUT THE TRUCK PALES IN COMPARISON TO THE SERVICE I RECIEVED THAT DAY FROM LISA, TOM, AND TERRY. THANK YOU DAHL FORD AND TO ANYONE WHO HAD A HAND IN HELPING MY EXPERIENCE GOES AS SMOOTH AS IT HAD. MY NAME IS STEVE GARDNER AND I APPROVE THIS MESSAGE

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I AM VERY HAPPY WITH MY EXPERIENCE I HAD AT DAHL FORD. I DID A LOT OF COMPARISON SHOPPING AND IT ALWAYS SEEMED DAHL HAD THE EDGE. IT WASN'T JUST THEY HAD THE TRUCK I WANTED AT THE PRICE I WAS LOOKING FOR. IT WAS THE SMALL THINGS THAT GOT MY ATTENTION, DOWN TO REMEMBERING TO CALL YOU BACK, OR KNOWING TO NOT CALL AT CERTAIN TIMES, GOING OVER EACH FEATURE MAKING SURE YOU SEE HOW AND WHY THAT IS A VALUE ADDED ITEM, ETC.

MY SALESMAN TOM DID EVERYTHING I ASKED AND DELIVERED A TRUCK THAT FIT ME EXACTLY TO HOW I ASKED. IT WAS NICE TO WORK WITH SOMEONE SO PROFESSIONAL AND SEEMED TO WORK WITH ME ON MY WANTS AND NOT PUSHING WHATEVER THE CURRENT BIG PROMOTION WAS. HE MADE SURE I WAS GETTING WHAT I WANTED. I REALLY APPRECIATED THAT. IT SEEMS ALL TO OFTEN SALESMAN PUSH WHAT THEY WANT AND NOT FOCUS ON WHAT YOU ARE REALLY LOOKING FOR.

THE EXPERIENCE ONCE I SIGNED THE DEAL, MADE IT EVEN MORE COMFORTING TO ME. THE ATTENTION TO DETAIL IN ALL ASPECTS TO MAKING SURE I KNEW THE IN'S AND OUT'S ON THE SYNC SYSTEM, HOW THE DELIVERY WAS GOING TO GO, MAKING SURE I KNEW OF EACH FEATURE AND HOW IT WORKED.

MY TRUCK IS RUNNING GREAT AND I AM LOVING DRIVING IT. I HAVE RECEIVED MULTIPLE CALLS FROM DAHL MAKING SURE I HOW COMPLETELY SATISFIED WITH MY PURCHASE, AND I AM. VERY NICE TO WORK WITH A COMPANY THAT HASN'T FORGOTTEN ABOUT THE LOST ART OF CUSTOMER SERVICE.

I AM VERY HAPPY I CHOSE A FORD TRUCK AND VERY HAPPY I CHOSE TO BUY IT AT DAHL. TOM MADE ME FEEL LIKE A VERY COMFORTABLE AND A VERY WELL INFORMED TRUCK BUYER. I WOULD RECOMMEND DAHL TO ANYONE THINKING OF MAKING A VEHICLE PURCHASE. YOU'LL BE VERY HAPPY YOU DID.

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I was very pleased with the Dahl Ford sales staff...all were very friendly and imformative. I dealt mainly with Tom Copeland and he was great to work with and I would be happy to recommend both him and the dealership.

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Tom was wonderful to work with. He was determined to fine the truck I wanted with the accessories I wanted and at a price I liked and he did. I had to wait for the deliver and during this Tom kept me informed of what was going on. Also after deliver there was an item need to be taken care of, a bracket, and Tom followed up on it immediately. Thanks Tom!

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Tom was very friendly and imformative when helping us out. Most importantly he didnt come across as a salesman. We were not forced to make any decisions like I have been at other dealerships.

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knowledgable no pressure sale,found exactly what i was looking for in the price range i wanted. will definitely recommend friends to go to Dahl when looking for a new vehicle

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One of my least favorite things to do in life is buy a vehicle. Dahl Ford makes this buying experience EASY for me. I buy my vehicles from Dahl Ford and Tom Copeland because I trust them. Tom listened patiently to what my needs were and then went out and found a vehicle for me that fit my needs perfectly at a very fair price. As I have done in the past I will have this vehicle serviced at Dahl Ford because I also trust their service department to take care of my service needs.

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