Tom Henschel

It was good but I asked to have my van washed in advance, was told it was washed at the end but then it wasn't. When I texted the advisor later he said I could come back later and have it washed. Haven’t yet was told it was washed at the end but then it wasn't. When I texted the advisor later he said I could come back later and have it washed. Haven’t yet as I don't live too close. More

by MIKEJUNEW Verified Customer Verified Customer

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Alberto nos brindó una excelente atención, respondió a todas nuestras dudas. Encontramos la mejor opción y al mejor precio Definitivamente volveremos a comprar aqui. todas nuestras dudas. Encontramos la mejor opción y al mejor precio Definitivamente volveremos a comprar aqui. More

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I was disappointed when I didn't hear back that the part I needed for my repair hadn't even arrived. I was expecting to get my car in the afternoon, and I had to call myself to ask for an update to find out I needed for my repair hadn't even arrived. I was expecting to get my car in the afternoon, and I had to call myself to ask for an update to find out the part hadn't arrived. I also was disappointed that I had to pay $10 for an uber instead of use a complimentary shuttle like at other Hondas. But I was able to connect with the Manly team and they resolved the issue. Appreciate the follow up customer service. More

by jhallman1028 Verified Customer Verified Customer

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Honda of Santa Rosa was very open and worked for hours to get the right car for our needs.Jesse was amazing! get the right car for our needs.Jesse was amazing! More

by LAFONCHAS Verified Customer Verified Customer

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They are amazing group of people. Scott and Rosa were very helpful through the process. Even got my interest rate cut in half and was able to find a car I really enjoy having. Scott and Rosa were very helpful through the process. Even got my interest rate cut in half and was able to find a car I really enjoy having. More

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I have purchased two cars from Manly Honda and each time was a seamless experience. Scott was very personable and knowledgeable from beginning to the end of the process. We hit a little bit of a snag when g was a seamless experience. Scott was very personable and knowledgeable from beginning to the end of the process. We hit a little bit of a snag when going through the loan paperwork but Scott and his finance team went above and beyond to help us with the purchase. I highly recommend Manly Honda, not only for their great cars, but for their amazing staff as well. More

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Rude salesman! This Manly Honda dealership sold me a used Tesla without providing sufficient mileage to drive home despite the fact that I told Mr. Gage Smith the This Manly Honda dealership sold me a used Tesla without providing sufficient mileage to drive home despite the fact that I told Mr. Gage Smith the driving distance from Elk Grove the day before the appointment. It took me nearly 6 hours at the dealership mostly waiting for the car to be charged. I needed to leave at the end of the day despite questionable mileage sufficient to drive home. Accidentally I kept the charging adapter by the dealership (about $16-$20 on Amazon). Without this adapter, I would be stranded if the car doesn’t have enough charge for me to drive home. I cannot use Tesla charging station due to the fact that it needs a few days to register a new car. While driving home, Mr. Smith phoned me twice which I could not answer since I don’t have a car phone holder. He then texted me a “rude/nasty message “ inquiring about the adapter. Without even asking if I was able to get home safely. Obviously this salesman does not care about his customer’s safety and put a $16 adapter as his top priority, HORRIBLE CUSTOMER SERVICE! Update: Manly Honda management contacted me providing apology the next day. Given the effort and the willingness to improve the service. I award this dealership a new positive rating. More

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Everyone at Manley Honda is amazing from Tom Henschel. He sold me my car to the team that services the car, Jose Shyla, J and David. I’ll do an amazing job in service and Tom Henschel, Jesse and Denise. I He sold me my car to the team that services the car, Jose Shyla, J and David. I’ll do an amazing job in service and Tom Henschel, Jesse and Denise. I’ do a great job in in selling cars both me and my daughter have cars from Manley. I appreciate their help with the financing process and the servicing of my car and my family‘s cars. More

by 09FETE-DRAWS Verified Customer Verified Customer

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We bought a New Pilot yesterday! We worked with Gage Smith and Tom Henschel our experience was excellent. They were both very helpful and knowledgeable, answered all our questions. T We worked with Gage Smith and Tom Henschel our experience was excellent. They were both very helpful and knowledgeable, answered all our questions. Tom did some amazing acrobatics to make sure we were leaving with our car. I highly recommend this dealership! Thank you so much to everyone we worked with! Amazing job guys! Thank you 😊 More

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At first I was not pleased with the extended warianty but after a phone call I got from finance I changed my mind. I realized that it was my misunderstanding they went the extra mile to turn a negative situa after a phone call I got from finance I changed my mind. I realized that it was my misunderstanding they went the extra mile to turn a negative situation into a positive one. More

by HIGUYS2 Verified Customer Verified Customer

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