Tom Lombardo
Tom Lombardo at Germain Toyota of Columbus

Tom Lombardo | Page 3

Business Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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133 Reviews

Hi, my name is Tom Lombardo; Business Manager here at Germain Toyota of Columbus. I joined the Germain team in March of 2015 bringing with me sales experience from Harley Davidson and the Real Estate market. I believe in a pressure-free sales process and finding the best package to protect you and your family’s investment not only now but for your future purchases. I was Born and raised in Columbus, OH GO BUCKS! As you can tell one of my favorite things is the Ohio State Buckeyes as well as the fall season. I graduated from Pickerington Central, CSCC and Franklin University. In my free time, I enjoy spending time with family and friends. The most played songs on my playlist are anything by Tim McGraw and mostly anything else Country. I enjoy relaxing to these sounds in my favorite vacation spot which is any place with sunshine, beach and cold drinks. My favorite Toyota is the TRD PRO 4Runner, I like this vehicle so much I just had to purchase one in 2018. I'm always here to assist you.

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133 Reviews

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133 Reviews of Tom Lombardo

December 31, 2020

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Employee Rating

Thanks for the pickup and delivery benefit. Had a recall on my Highlander to be done as well as a scheduled oil change. The recall notice I received in the mail said the recall replacement could take up to More

by DANIELNOTESTONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Blanton, Donna Boiman, Luke Eastwood

Jan 04, 2021

Germain Toyota of Columbus responded

We appreciate you leaving us this positive review and are happy our pickup and delivery service met your needs and help to make you feel comfortable during these unprecedented times. Best Regards, D'Lacy Stith General Manager

December 31, 2020

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3rd 4 runner we’ve purchased from Germain great dealership great experience see ya in 10 years! That’s all I have to say about that! More

by hanktopf
Recommend Dealer
Yes

Other Employees Tagged: Jared Merriman

Jan 04, 2021

Germain Toyota of Columbus responded

Congratulations on your new 4Runner. Your continued business and loyalty means so much. When you are ready for #4 we will be happy to assist. Best Regards, D'Lacy Stith General Manager

December 22, 2020

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Really happy with the salesman Ash and finance man Tom Lombardo. Every employee even those that weren’t involved in my deal went out of their way to make me feel welcome and important. I will recommend More

by rrobtundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashiqur Rahman

Dec 23, 2020

Germain Toyota of Columbus responded

Hearing that you had an “outstanding” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Germain Toyota of Columbus, we wish you many happy miles in your new Toyota. We look forward to serving you for many years to come! Best Regards, Rich Newsome General Manager

December 18, 2020

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Tanesha and Tom helped me get a car that day. I had a total loss accident and was waiting for my insurance payout. They worked with me to make sure I was able to get on the road quickly More

by IR
Recommend Dealer
Yes

Other Employees Tagged: Tanesha Dixon

Dec 22, 2020

Germain Toyota of Columbus responded

We were so sorry to learn of your loss. Thank you for letting us know that Tanesha and Tom were able to assist and get you quickly back on the road. Please let us know if you need anything further. Best Regards, Rich Newsome General Manager

December 03, 2020

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We worked with Linda Edwards. She was extremely helpful. We texted question. She replied before your location opened. She was very knowledgeable and answered all our questions. More

by LOCKBRIDGE_6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Edwards

Dec 04, 2020

Germain Toyota of Columbus responded

We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Linda and Tom helped to make your experience such a positive one. Best Regards, Rich Newsome General Manager

November 19, 2020

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Germain Toyota of Columbus made my experience with buying my first car easy! Overall, staff was friendly, honest, and helpful. They made a somewhat stressful process as painless as possible. My only complain More

by Amelia Kendall
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Murray, Heather Romine

Nov 23, 2020

Germain Toyota of Columbus responded

We appreciate your business and for leaving us this review and feedback. We apologize if any member of our team appeared to be rude in any manner as that is not the Germain way of doing business. We wish you many safe and pleasurable driving miles in your previously loved car. Best Regards, Rich Newsome General Manager

November 13, 2020

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What an amazing group of people! Tanesha was spectacular and very friendly! Tom in finance was excellent as well! My wife and I will definitely recommend Germain Toyota for anyone in search of a great car b More

by Kyle_lucky13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tanesha Dixon

Nov 16, 2020

Germain Toyota of Columbus responded

Kyle, I would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Toyota with only the best there is to offer. It’s so nice to hear that your experience was such a positive one. Best Regards, Rich Newsome General Manager

November 13, 2020

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What started out as a frustrating situation turned out to be a total misunderstanding on my part. Mr Coby went above and beyond to make absolutely sure to remedy the situation. I highly recommend this dealer More

by JASON_PRYOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Coby, Rod Smith

Nov 13, 2020

Germain Toyota of Columbus responded

Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Rich Newsome General Manager

November 10, 2020

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Super to do business with - looks out for her customer. She worked to make the transaction seamless and easy for us. They handled our purchase perfect. More

by Dlundi526
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tanesha Dixon

Nov 12, 2020

Germain Toyota of Columbus responded

On behalf of Tanesha and our team, thank you for choosing Germain Toyota and for leaving this kind review. Please let us know if you need anything further. Best Regards, Rich Newsome General Manager

November 05, 2020

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Experience was fantastic. Both Ashiqur and Tom were very professional. Tom took the time to explain everything to me as we were doing paperwork and he made everything as painless as possible. Definitely wil More

by z23wolfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashiqur Rahman, Buddy Travis

Nov 06, 2020

Germain Toyota of Columbus responded

I would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Toyota with only the best there is to offer. It’s so nice to hear that your experience was such a positive one. Best Regards, Rich Newsome General Manager

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