Tom O'Toole | Page 2

Action Chevrolet consistently has severed my family with two cars (Traverse & Equinox) for the last 6 years - we are very pleased with their professionalism and know how. two cars (Traverse & Equinox) for the last 6 years - we are very pleased with their professionalism and know how. More

by CHRISDABRAHAM Verified Customer Verified Customer

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This dealership has built a fantastic reputation because of the employees excellent and caring hard work. The technicians are highly trained and are sent to training often. The staff is friendly and will al of the employees excellent and caring hard work. The technicians are highly trained and are sent to training often. The staff is friendly and will always strive to make the experience above and beyond their expectations. I recommend them highly to everyone I know or meet. More

by SCARLS250 Verified Customer Verified Customer

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I bought a brand-new Chevrolet Tahoe Premier in December 2023 and noticed that the passenger side seat had a crease in the leather seat portion. I brought the vehicle in to have the leather seat replaced. 2023 and noticed that the passenger side seat had a crease in the leather seat portion. I brought the vehicle in to have the leather seat replaced. When I picked it up, they had replaced the driver's side seat instead of the passenger side seat. So, I now have 2 leather seats that look terrible one that has a crease and the other that is loose. I brought vehicle back a 2nd time with same results. When I brought back the 3rd time, I still looks terrible. The big problem is they cannot get the seat cover tight enough. From the factory my rear seats are great. I spoke to Emily from GM Chevrolet Customer Assistance, and she told me they were sorry for the inconvenience, but there was not much GM can do because the warranty dept is separate from GM itself. So, my recommendation to you is to bring it back to Colonial Chevrolet to fix the problem. Honestly, I brought the vehicle to Mirak Chevrolet since Colonial has not been able to fix the problem in 3 visits. So, I was told at Mirak that they could see the problem that I have but because Colonial has already been paid for the warranty work then I would have to bring it back to Colonial again. I am very unhappy with Colonial Chevrolet for doing nothing to correct the problem. I am absolutely disgusted that I had to drive 40 miles back and forth from my home each time I have to go to Colonial Chevrolet and not to be able to fix the problem in 3 appointments. I am also disgusted with GM because they do not want to stand by their product. I asked them if they could have an auto upholstery company install the new leather seats and they flat out said no bring it back to Colonial Chevrolet. RD More

by bob Verified Customer Verified Customer

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Truck trans. Works ok took a while but ok.Small problem later was taken care of thanks. Works ok took a while but ok.Small problem later was taken care of thanks. More

by rwgil41 Verified Customer Verified Customer

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Got my vehicle in quickly! Did an oil change and 60,000 mile inspection. Covered by GM! Great service great support highly recommend Acton Colonial Chevrolet! Did an oil change and 60,000 mile inspection. Covered by GM! Great service great support highly recommend Acton Colonial Chevrolet! More

by CCLINTON3577 Verified Customer Verified Customer

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The BodyShop did a fantastic job ! Both Trevor and Monica were great! Great follow up during the repairs , car was clean They worked with my insurance company With no surprise's Both Trevor and Monica were great! Great follow up during the repairs , car was clean They worked with my insurance company With no surprise's I am sure Colonial Chevrolet recognizes them as Best in Class. More

by SCARLS250 Verified Customer Verified Customer

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The team did an outstanding job and went above and beyond. I brought the truck in on a Thursday. They diagnosed a critical problem with the engine, obtained hard to get parts, including one that arr beyond. I brought the truck in on a Thursday. They diagnosed a critical problem with the engine, obtained hard to get parts, including one that arrived just before 2 PM on Friday and the car was ready to be picked up by 4 PM Friday afternoon. They salvaged our family's weekend plans. More

by THEROSENBLATTS5 Verified Customer Verified Customer

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Bobbie is very detailed and keeps you informed how the repairs are progressing When the car was finished he sent me a copy of the invoice and vehicle was brought up front for easy access repairs are progressing When the car was finished he sent me a copy of the invoice and vehicle was brought up front for easy access More

by SCARLS250 Verified Customer Verified Customer

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Fast service service agent even found coupons to apply to my bill to save me money. my bill to save me money. More

by TPOBRIEN Verified Customer Verified Customer

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Amazing service as always! Colonial is great at keeping the customer in the know and addressing all my concerns. Colonial is great at keeping the customer in the know and addressing all my concerns. More

by Marynv21 Verified Customer Verified Customer

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