Tom Pardo

Jason Katz was lovely. It took too long to see the financial people, especially considering I was paying cash. It took too long to see the financial people, especially considering I was paying cash. More

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Exceeded Expectations! A month ago we purchased our second Toyota at Phillips Toyota from Bryan Perez, Sales Representative. After driving it for a few weeks we realized ou A month ago we purchased our second Toyota at Phillips Toyota from Bryan Perez, Sales Representative. After driving it for a few weeks we realized our new car was not what we wanted for several reasons. To us, Phillips has always been customer focused but in this situation under the leadership of their new General Manager Rob Jordan, Phillips exceeded our expectations. After contacting Phillips about our situation, Rob set the wheels in motion with his team of Tom Pardo, Finance, Michael Kuhn, Sales Manager and Bryan Perez. In three hours they were able to find another vehicle for us that more than met our satisfaction. They were all extremely professional and laser focused on working with us to make sure we had a vehicle that met our needs. We can’t say enough positive things about Phillips and our experience. We could feel everyone we dealt with understood our situation as if they were walking in our shoes! More

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In April 2026 we purchased our second Toyota from Phillips using the same sales person. We financed both vehicles through Toyota financing. On both vehicles we purchased the extended warranties and u Phillips using the same sales person. We financed both vehicles through Toyota financing. On both vehicles we purchased the extended warranties and used Phillips Service Department exclusively for our first vehicle. The first vehicle was a Hybrid Sienna XLE and we decided to trade it in for a Grand Highlander Hybrid. I told our sales person we wanted the Grand Highlander Hybrid XLE because we liked all the features on our Sienna. Little did I know, and was not told, that the XLE packages were not the same on the vehicles. I don’t quite understand why Toyota does that. The main sticking point for me was that the Grand Highlander did not come with front and rear parking sensors. I won’t even touch the subject of gas mileage and the reserve gas which is completely different from the Sienna. I discussed this with our sales person and he told me the sensors could be added after market and gave me the name of the company they recommend. After three trips to the company trying to get the sensitivity of the front sensors adjusted - I’ll just have to live with them. I realize these are after market and not factory installed. As you can probably figure we are not excited about our most recent purchase like we were with the Sienna. If we would have been told up front about the XLE packages not being the same, we would have probably bought the Limited model. Anyway, we just wanted to give you our feedback as Phillips customers. More

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They have very good and take care of the customer. Perfect. They give me the car wonderful . I love go Toyota Philips Perfect. They give me the car wonderful . I love go Toyota Philips More

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I was told Phillips had the lowest dealer fees and the best prices. I was not told how truly friendly and low pressure the salesman would be. Keith made buying a car easy. Tom made the financing process best prices. I was not told how truly friendly and low pressure the salesman would be. Keith made buying a car easy. Tom made the financing process easy too. If you want a Toyota, and you are near Leesburg, Florida, I highly recommend them. More

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From the moment I called them to the moment I drove off the lot, I felt like part of their family. Having spent almost a month looking for a specific vehicle at a specific price, Phillips Toyota was th the lot, I felt like part of their family. Having spent almost a month looking for a specific vehicle at a specific price, Phillips Toyota was the only dealer who not only met, but exceeded my expectations. From Ariana, to Jacky, to "Chick" and finally Tom, every single member of their team took my requests and brought them to fruition with joy. The dealership was over an hour from my home, but it was worth the drive from Tampa, bypassing dozens of other Toyota dealers for the deal and the experience I received here. I don't give many 5 star reviews, but when I do, I make sure others understand they are in a place they can trust to take care of them and remove STRESS from the equation! Highly recommend and will do business with them again! More

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I love my new bZ! Duey was fantastic to do business with. I highly recommend doing business with Phillips Toyota. They put customer service first and I really apprec Duey was fantastic to do business with. I highly recommend doing business with Phillips Toyota. They put customer service first and I really appreciate that! My car’s name is Lightning. She all electric and drives like a dream. More

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My Sales Consultant Quan and Tom my Financial guy was excellent and professional! I’m very happy with my experience with Phillips! excellent and professional! I’m very happy with my experience with Phillips! More

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Chick and the fiance manager did a excellent job. They really made us feel like they had our best interest in mind. Thank you all. They really made us feel like they had our best interest in mind. Thank you all. More

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Professional but not intimidating. Explained every step so that I understood and felt at ease to ask questions. I would definitely recommend them to family and friends. Explained every step so that I understood and felt at ease to ask questions. I would definitely recommend them to family and friends. More

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