38 Reviews of Tony Lopez
January 31, 2021
I know very little about cars. I love my Lexus but when it has an issue I always get nervous. Your service department: Helen and Tony were extremely helpful and considerate. Tony followed up with me when t it has an issue I always get nervous. Your service department: Helen and Tony were extremely helpful and considerate. Tony followed up with me when the issue was found with my car. I have really not anyone at your dealership who does not go above and beyond. I cannot say enough good about Woodfield Lexus. Thank you! More
Other Employees Tagged: Helen Heyza
November 20, 2020
I have worked with Tony Lopez in the past. He has always been knowledgeable and strongly customer oriented. I look forward to working with him in the future. been knowledgeable and strongly customer oriented. I look forward to working with him in the future. More
November 14, 2020
Tony has provided great customer service twice in the past month. We were also pleased with the work of the service department. After detailing, our car looks like new. We will contact Tony again for our past month. We were also pleased with the work of the service department. After detailing, our car looks like new. We will contact Tony again for our future needs. Thank you. More
November 08, 2020
Mr. Lopez’s personal service was outstanding- attentive, informative, courteous, friendly and extremely professionally. And consistent; I overheard him speaking with other customers in the service waiting a informative, courteous, friendly and extremely professionally. And consistent; I overheard him speaking with other customers in the service waiting area and he made each of us feel as though we were his only customer. Thank you very much. More
September 25, 2020
As always, my experience with Lexus Service Department was excellent! Tony as my Service Manager, kept me fully informed of the status of my vehicle. Helen was very courteous and helpful with the loaner was excellent! Tony as my Service Manager, kept me fully informed of the status of my vehicle. Helen was very courteous and helpful with the loaner car program. My vehicle was immaculate upon pick up, again, as always. Thank you, Schaumburg Lexus! More
Other Employees Tagged: Helen Heyza
July 11, 2020
Great experience very satisfied. Doing business with wood field Lexus has been very satisfying and will be my motivation to continue to work with them field Lexus has been very satisfying and will be my motivation to continue to work with them More
Other Employees Tagged: Helen Heyza , Tonya Plutz
June 11, 2020
Took my Lexus IS in for service and when I arrived they promised it in about 1hr and 1/2. It was finished in less then an hour. Great customer service and very prompt. promised it in about 1hr and 1/2. It was finished in less then an hour. Great customer service and very prompt. More
March 13, 2020
GOOD SERVICE VERY GOOD SERIVCE OVER ALL FROM BIGINING THROUGH END. FREIENDLY PEOPLE AND VERY PROFESSIONAL WORK. SURE TO GO BACK FOR A NEXT OIL CHANGE AND MORE. VERY GOOD SERIVCE OVER ALL FROM BIGINING THROUGH END. FREIENDLY PEOPLE AND VERY PROFESSIONAL WORK. SURE TO GO BACK FOR A NEXT OIL CHANGE AND MORE. More
Other Employees Tagged: Helen Heyza
February 17, 2020
Service and car wash Brought my car in for scheduled service. Had an oil change and tires rotated. I also had much needed car wash--was in and out in about an hour. As Brought my car in for scheduled service. Had an oil change and tires rotated. I also had much needed car wash--was in and out in about an hour. As usual everyone that I came in contact with was great. That is why I have been a customer of Lexus for over 20 yrs. More