Tony Tijerina

Wouldn’t chose any other salesman than drew. love my car and doing business with this dealership. love my car and doing business with this dealership. More

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I love this dealership! The sales associates are friendly and know my name and go advice and beyond to help out with anything. The sales associates are friendly and know my name and go advice and beyond to help out with anything. More

by Mark Reitenbach Verified Customer Verified Customer

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My family and I ( who have bought 6 cars) will continue to purchase from Great Lakes to purchase from Great Lakes More

by TOBRIEN720 Verified Customer Verified Customer

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All went very well. Very fast service and Riley was very informative with all details. Very fast service and Riley was very informative with all details. More

by dgwelly Verified Customer Verified Customer

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The team there is awesome! The process was smooth and enjoyable. Love these guys and appreciate their expertise! The process was smooth and enjoyable. Love these guys and appreciate their expertise! More

by abc2jreese Verified Customer Verified Customer

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Drew was very nice, and helped me get all fixed up, really nice guy thank you. really nice guy thank you. More

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Clean, professional, courteous. Drew was very kind and connected with me as a human being. The test drive was enjoyable and he made the buying experience easy. The financing took a Drew was very kind and connected with me as a human being. The test drive was enjoyable and he made the buying experience easy. The financing took a little longer than I wanted, but the sales portion was excellent. I got a fair price and walked away happy. More

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Great services and very informative on how to use the car would recommend the dealership would recommend the dealership More

by deb.best Verified Customer Verified Customer

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The poor rating is based on the fact that the only reason that we wanted to trade in the 2019 Forester was the mailing that GreatLakes sent out in September stated that the Trade in value would be in reason that we wanted to trade in the 2019 Forester was the mailing that GreatLakes sent out in September stated that the Trade in value would be increased by approximately #5,000. Also the mailing gave four examples of the cost to buy four different Subaru models all very attractive deals. However in talking to Mr Tong. he stated that no new Subaru Foresters were available for purchase ( in the GL on line inventory there was a 2023 Forester listed for around $45,000 (with leather seating) which was the vehicle of primary interest.) Again. this was not available for some reason.Mr. Tong then stated that a Toyota Highlander with Leather. was available and would we be interested if the price was right? We ended up buying this vehicle as our previous Toyota experience was always excellent. The Finance Guy then proceeded to tack on a protection package costing in excess of. $4,000 without explaining what all was to be covered, but having already spent Four hours at the dealershjp we were ready to be done with this experience. ( When the vehicle was picked up we were told that this protection plan could be cancelled if necessary) The bottom line is we feel that the Highlander is a great vehicle it was larger and less fuel efficient than the desired Forester. or Rav4 and that the mailing was Fraudulent in stating the Trade in value and availability of new Subarus. More

by paulbollin Verified Customer Verified Customer

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Bought a used vehicle. Broke down on way home. Called them no response from them Broke down on way home. Called them no response from them More

by wilkewitzd Verified Customer Verified Customer

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