Tony Viero
Tony Viero at Phillips Toyota
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Tony Viero | Page 2

General Manager

Phillips Toyota

8629 US-441
Leesburg, FL 34788

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68 Reviews
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68 Reviews

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68 Reviews of Tony Viero

January 20, 2021

Dealership Rating
Employee Rating

Buyer beware...If you put a deposit down on any vehicle Buyer beware... If you put a deposit down on any vehicle because you haven’t seen it or they don’t have it, and change your mind, even if the sales More

by rkempster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Aaron "A.C" Cassell

Jan 21, 2021

Phillips Toyota responded

rkempster decided to special order a unique product that Phillips Toyota does not carry. After spending the time and money involve in acquiring this vehicle, rkempster decided to purchase a different product 13 days later asking for a refund of his deposit. As stated in the Buyers Order signed by the customer, the deposit is forfeited if buyer fails to uphold said contract. Phillips held up every end of this agreement. The customer did not notify the dealership that they no longer wanted this special order until nearly two weeks after signing an agreement to purchase.

January 01, 2021

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Employee Rating

overall great service, great pricing, and up front and courteous. car buying experience usually isn't fun but they made it easy. i highly recommend Phillips. More

by davidscohen78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 02, 2020

Dealership Rating
Employee Rating

We were treated excellently and got a tremendous price on our 2021 Toyota Hylander Hybrid. Royce is our favorite salesman of all times. Tony also was very nice. More

by Farshir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Royce Moreland, Tom Pardo

September 01, 2020

Dealership Rating
Employee Rating

Excellent Parts department! Always helpfull and fair prices for Top Quality OEM TOYOTA Parts! Thank you Todd in Parts,fast friendly service always and Top Quality OEM Parts at fair prices! The Best TOYO More

by sweety50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Todd in Parts and C.J. in Parts Department,Plus the Beautiful Cashiers!

August 16, 2020

Dealership Rating
Employee Rating

Purchase of 2020 Rav 4 Quick, efficient, hassle free, for the sale, trade in and financing! We had an appointment and appreciated having the no wait, on time meeting with Da More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Vallejo , Michael Harvey, Sr

August 14, 2020

Dealership Rating
Employee Rating

I was very happy with the serviceRichard our sales man I was very happy with the service Richard our sales man was outstanding, He was professional, well informed, he went above and beyond to have my new More

by Sylvia4190
Recommend Dealer
Yes

Other Employees Tagged: Richard Marazzi

August 03, 2020

Dealership Rating
Employee Rating

Lease Vehicle Return Jamie Reed was a huge help in picking out my new leased vehicle. I've been using this dealership for the past 20 years and couldn't be happier. The More

by ellinadda1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jamie Reed

June 15, 2020

Dealership Rating
Employee Rating

Rhonda went above and beyond to make this a great experience! All of the recommended services my Prius needed was explained clearly so that I could make an informed decision. It was also nice to se More

by JamieB1
Recommend Dealer
Yes

Other Employees Tagged: Rhonda Cook

June 03, 2020

Dealership Rating
Employee Rating

Best car-buying experience we’ve ever had Our salesman, Jamie Reed, and I first talked over a year ago. We continued to talk when I brought my old Prius in for service. Over the year I refined More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 29, 2020

Dealership Rating
Employee Rating

Had an online deal in place, signed offer sheet that included both of our trade ins, scheduled an appointment for Wednesday at noon, confirmed the appointment the night before Drove 40 miles one way a More

by Jpd4198
Recommend Dealer
No

Other Employees Tagged: Duey Cyr , Tommy Aviles

May 29, 2020

Phillips Toyota responded

Hi Jim, We are sorry for the miscommunication with your deal and your visit. The vehicle quoted to you is an inbound unit that will be available in 33 days. Please see an email that was sent to you on 5/22 @ 9:08 AM to verify this. There was a huge miscommunication between departments and we're sorry about that, the vehicle is still available and is still arriving in 33 days. Again, we're sorry and understand.

May 29, 2020

Jpd4198 responded

There was no “miscommunication” Your dealership is inept. That you can claim that the vehicle is in bound goes contrary to the very messages sent to us, period. The fact that you would even try to claim this “miscommunication” Is simply foolishness! We know that our opinion is just an annoyance and that your owner is unconcerned, as long as you can continue to con the public and he can line his pockets screw us! Bottom line, you’re a lair!

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