Travis Ewen | Page 2

I brought the car in for a service and requested a mini detail Travis asked if I was waiting for the car or coming back. He gave me a time frame for everything so I could make up my mind. Very thoughtful o detail Travis asked if I was waiting for the car or coming back. He gave me a time frame for everything so I could make up my mind. Very thoughtful of him. I waited for it and he was spot on about the time. More

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Good service with good time management and accountability… thank you all who took care of me … best wishes for great success accountability… thank you all who took care of me … best wishes for great success More

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I needed the battery in my fob replaced and since I was driving by the dealership I decided to stop in and get one from the service department. After popping it open the service guy "informed" me that unf driving by the dealership I decided to stop in and get one from the service department. After popping it open the service guy "informed" me that unfortunately this was not a typical battery and he could switch it out for $20....I own being an idiot and saying yes... so in 10 seconds I had a new battery and I was out $20.. Well the other day the battery the 2nd for needed replacement and I decided to price it out on Amazon... wasn't I surprised when I learned I could get 5 batteries for $6.95! Same battery .. works perfectly.. SO NOT HAPPY...If this dealership rips you off for a $1.00 battery, I can't even imagine how they would rip you off for a pricey repair. No problem going somewhere else.... Lesson learned... enough said! More

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My service advisor Eddie Painter was extremely helpful, patient and explained step by step what was going on with my vehicle. I had a fabulous experience with BMW of Sudbury . Great Service Department. patient and explained step by step what was going on with my vehicle. I had a fabulous experience with BMW of Sudbury . Great Service Department. More

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Spectacular from start to finish. Kept fully informed. Service dept was exceptional. Timely and efficient Kept fully informed. Service dept was exceptional. Timely and efficient More

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It's a rip of dealership, they want to charge me $680 just to do the diagnostic. so i decided not to do the service, they charge me $209 just to push the car! just to do the diagnostic. so i decided not to do the service, they charge me $209 just to push the car! More

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Great professional service. Thorough inspection, video feedback and reasonable pricing. Impressed by the attention to detail. Thorough inspection, video feedback and reasonable pricing. Impressed by the attention to detail. More

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I’ve had my older 3-series serviced here multiple times and am happy with the customer service. Having a loaner car and an assigned service advisor to consult with were really appreciated. Can’t wait unt and am happy with the customer service. Having a loaner car and an assigned service advisor to consult with were really appreciated. Can’t wait until the new showroom is finished. More

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From the time that I paid for the service to received a text message saying "sorry that I missed you", 20 more minutes passed. During that 20 minutes I can see my car is there ready for pickup but was tol text message saying "sorry that I missed you", 20 more minutes passed. During that 20 minutes I can see my car is there ready for pickup but was told that "preparing paperwork". More

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Service was done perfectly. Work was clearly explained. It was completed quickly while I waited. Work was clearly explained. It was completed quickly while I waited. More

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