Travis Ewen
Travis Ewen at Herb Chambers BMW of Sudbury
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Travis Ewen | Page 3

Service Advisor

Herb Chambers BMW of Sudbury

128 Boston Post Rd
Sudbury, MA 01776

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4.2
39 Reviews
4.2

39 Reviews

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39 Reviews of Travis Ewen

August 27, 2023

Dealership Rating
Employee Rating

Car was serviced no issues washed and ready I less than 45min A plus no complain More

by mdb51599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Grant , Robert Cohoon

Aug 28, 2023

Herb Chambers BMW of Sudbury responded

Thank you for leaving us this five-star review and shout out to our team at Herb Chambers BMW of Sudbury. We appreciate it! Safe travels!

June 28, 2023

Dealership Rating
Employee Rating

Very customer friendly. Accommodating and helpful. Especially when they do a 45 point check and report back. More

by Joe
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Robert Cohoon

Jun 29, 2023

Herb Chambers BMW of Sudbury responded

Joe, thank you for the kind words! We're glad to hear that our team at Herb Chambers BMW of Sudbury provided you with a customer-friendly experience. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a great day!

June 26, 2023

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Employee Rating

Very helpful, first class service, very thorough, nice facilities. Wish the reception staff would smile more, or at least once, but they are helpful otherwise. More

by jpurchon
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Herb Chambers BMW of Sudbury responded

Thank you for the positive review! We’re delighted to know that you loved our service and facilities at Herb Chambers BMW of Sudbury. Thank you for your feedback about our reception staff. We want everyone to feel welcome and appreciate your honesty. We’ll see you during your next visit. Safe travels!

May 23, 2023

Dealership Rating
Employee Rating

Great Service. Very knowledgeable. Travis was GREAT!! Service tech did a great Job. Very Happy!! More

by Newnissan2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2023

Herb Chambers BMW of Sudbury responded

Travis and the team are glad your visit was so great! Thank you for trusting us to provide five-star service! - Herb Chambers BMW of Sudbury

April 26, 2023

Dealership Rating
Employee Rating

Stephanie is the best and always goes out of her way to make sure your needs are handled professionally in providing a world class customer experience. I cannot say enough about her and know that she is a More

by carloc2002
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Roffo

Apr 28, 2023

Herb Chambers BMW of Sudbury responded

Stephanie is a true superstar and we are so fortunate to have her on our team here at Herb Chambers BMW of Sudbury! We appreciate you taking the time to share your positive experience with her and we hope to see you again soon! Thank you so much!

April 25, 2023

Dealership Rating
Employee Rating

I was very disappointed with the services performed by this dealership. I bought over $12000 in extra warranties, including tires protection plan, but when I needed, they did not honor it. The vehicle had More

by Jplondonlimoservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Grant, Oulay Inthaphone , Oswaldo Chica, Robert Cohoon, Jeremy Donovan, Elmin Jonuz, Maurah Lee, Patrick Peterson, Justin Senechal, Daniel Bicalho

Apr 26, 2023

Herb Chambers BMW of Sudbury responded

Thank you for reaching out. I'm sorry to hear of your disappointment and would like the opportunity to discuss this situation with you in greater detail. Would you please contact me directly at your earliest convenience? Thanks again, Sean King - General Manager - sking@herbchambers.com

April 14, 2023

Dealership Rating
Employee Rating

Very pleasant experience dealing with all staff. I had to bring my car in for a warranty issue and I was given a brand new loaner car for the week, with absolutely no hassle. When I picked my car up More

by amyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bicalho, Elmin Jonuz, Maurah Lee

Apr 17, 2023

Herb Chambers BMW of Sudbury responded

Thank you for trusting the Herb Chambers BMW of Sudbury team with your vehicle! We appreciate you taking the time to share your experience and hope you won't hesitate to reach out if we can be of service again in the future!

March 28, 2023

Dealership Rating
Employee Rating

Travis was super helpful and knowledgeable. I came in without an appointment and he was able to diagnosis the issue and secure me a loaner very quickly. Elmin was also very helpful in the proce More

by M550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elmin Jonuz

Mar 30, 2023

Herb Chambers BMW of Sudbury responded

We're happy to hear that Travis & Elmin took such great care of you! Thanks for trusting Herb Chambers BMW of Sudbury with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

March 26, 2023

Dealership Rating
Employee Rating

I have a great experience every time I have my BMW X3 serviced at Herb Chambers BMW of Sudbury. They are first rate. More

by Joseph W. Ambash
Recommend Dealer
Yes
Mar 28, 2023

Herb Chambers BMW of Sudbury responded

Joseph, thank you so much for trusting the Herb Chambers BMW of Sudbury team with the care of your X3! We appreciate your kind comments and look forward to your next visit!

March 23, 2023

Dealership Rating
Employee Rating

From entering to the dealership and to the pick up my vehicle to process was what I expected More

by george.roshantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2023

george.roshantha responded

Experience coming to the dealer and exit from the dealer was excellent and this is what I expected

Mar 23, 2023

george.roshantha responded

Excellent

Mar 23, 2023

Herb Chambers BMW of Sudbury responded

Thank you, sir, we appreciate the kind words/review.

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