Trevor Reames at Lugoff Toyota

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ralph Harper, Ken Mixon, Trevor Reames

My Review of Lugoff Toyota:
The whole experience at Lugoff Toyota was top rated, from Ken Mixon through the end of the process to the Finance Manager Trevor Reames, they were both very pleasing to work with. We also had time spent with Ralph Harper whom was very helpful, while we were searching for the car we wanted, Ralph assisted in the process and kept us informed via the phone of when the car would arrive, they were able to locate exactly what we wanted. I cannot say enough for Ken Mixon, he was simply amazing to deal with, this was our first experience at Lugoff Toyota, and at any Toyota dealership, and I think we have found our car dealership home. Everything was always explained to us in detail, and to our understanding. Thanks to the whole team at Lugoff Toyota whom both made it possible and a smooth experience!.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ralph Harper, Trevor Reames

My Review of Lugoff Toyota:
Contacted Ralph Harper as I had narrowed down vehicle choices for new car. Ralph made this as simple and hassle free as possible by selecting cars with features I wanted and that were on lot or available. He was accessible but not insistant. He also was very honest about the available vehicles with the equipment I wanted and the pricing. Trevor was business like, straightforward and efficient.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ralph Harper, Trevor Reames

My Review of Lugoff Toyota:
Everyone at this dealership was very welcoming, especially Ralph Harper and Trevor Reames. They were able to work with my individual budget to get me into a beautiful 2009 Prius. My wife and I are very happy with the purchase and would recommned our friends to buy their vehicles from here! Thanks to everyone and keep up the professional work!

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alicia Branham, Trevor Reames

My Review of Lugoff Toyota:
Came to the dealership to have the check engine light reset. Met with Alicia and she made such a hit with my wife she decided to buy from Lugoff instead of Dick Dyer Toyota. Thanks for the fantastic service and personal attention.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Allen Hagan, Trevor Reames, Roger Tucker

My Review of Lugoff Toyota:
We had a great experience with Lugoff Toyota. I would recommend buying a car from them to anyone that is interested. We got a great deal on our trade-in and love the new Highlander.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Cody Debruhl, Trevor Reames

My Review of Lugoff Toyota:
Two days prior to this purchase , we went to another dealer because the car they had was advertised as "certified". Unfortunately, the car had been grossly misrepresented and so we went to Lugoff Toyota. Not only was their car as advertised , it was better than expected. The salesman(Cody Debruhl) went above and beyond to ensure the experience was a pleasant one(I am disabled and was in pain that day so he actually brought the papers out to my truck so I would not have to walk "on crutches"). The man handling the finacing(Trevor) also made sure we got the best possible deal. All questions were answered and all information ,on the car , was provided. The way we were treated at this dealership restored my belief that "most people are
honest"!

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alicia Branham, Trevor Reames

My Review of Lugoff Toyota:
Best customer service I have ever had by far. They were very helpful with what we were looking for and didnt try to stry away from it like other dealers. Told them what we wanted and they made sure they worked in every way with pricing and financeing and trade in value. Every person i worked with at Luggoff made sure we got what we needed in every way. Would reccomend to anybody looking for a Toyota vehicle.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Allen Hagan, Ralph Harper, Trevor Reames

My Review of Lugoff Toyota:
My Husband and I had a nice day at the Lugoff Toyota this week. We were looking for a Camry and there it was. Every one was so nice to us. No one tried to pressure us. Any question we asked was answered and we are pleased. We told our family and I would tell any one that I would recommend ya'll because you know how to treat your customers.We are enjoying our car. Thank you.Johnsie&Mike

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Clyde Cutino, Trevor Reames

My Review of Lugoff Toyota:
As I drove into Lugoff Toyota it was raining and Mr. Debruhl was walking towards my car. I was impressed that he walked over to me and I did not have to search out a salesperson. He greeted me with a friendly and firm handshake and we proceeded to begin to discuss my purchase of a new car. Cody was extremely helpful in that he was not pushy in helping me decide on which vehicle I wanted and he was patient as I thought my way through the process. We spent a lot of time walking in the rain. We both had a great laugh when we discovered that Cody's brother, David, was in my homeroom class at the high school at which I taught. When I had settled on the car I wanted, Cody led me to Trevor's office and we proceeded to complete the transaction. Trevor was thorough, fair, and patient as he explained all of the paperwork. It was not a painful ordeal at all. On the next day, I drove back to the dealership and Cody gave me a great tutorial on the workings of the car. It was great. I would recommend this dealership to anyone.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Trevor Reames

My Review of Lugoff Toyota:
mr reames was personable he didnt try to force any info on me he listen to what i wanted and how much my budget was then told me about the advantages of leasing insted of buying he was very polite and had a great sense of humor he didnt rush me said to take my time and be sure this is what i wanted . when the time comes for another car im sure i will return to see mr reames and i will recomend toyota to my friends.

Was this review helpful to you? Yes | No