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Tri Le
78 Reviews
78 Reviews
Write a ReviewDealership Experience
7 yrs, 3 mos
Industry Experience
14 yrs, 4 mos
78 Reviews of Tri Le
May 26, 2023
Awesome, efficient and straightforward. Didn’t waste or time, nor was he pushy or overbearing Didn’t waste or time, nor was he pushy or overbearing More
by Dee
Verified CustomerOther Employees Tagged: Issa Abdelahad
Helpful 
May 26, 2023
The service department AND untruthful statements and promises that were made by the sales team that eventually came to light changed this experience completely. 1. Contacting a service rep to schedule promises that were made by the sales team that eventually came to light changed this experience completely. 1. Contacting a service rep to schedule an appointment only to find out a day before it was never scheduled. I should have known this by his nonchalant attitude and him not even bothering to ask or confirm my contact information, I had to ask "do you know my name and contact? He said Yep" Again, the appointment was never scheduled in their system. I only found out by calling to confirm myself. This delayed promised repairs another week due to my schedule. 2. Contacting service/parts to confirm part was available only to find out the part they said they were never delivered. 3. Finally arriving for the confirmed service appointment to be told the job would be completed in 45-mins to 1- hour to later be notified it would take 4-5 hours. Called 5 hours later for update since i never received one after the promised time to be told that it would NOW take to end of business. 4.Told I would be sent a link for a complimentary Uber ride back, since it is now finally complete. Never received the link. Paid $25.00 for a day full of run around and missed appointments. Of course the sales side would be great with misinformation pertaining to this service experience. Once you drive off and they have the sale, the customer service side of it just greatly diminished and was non existent. I understand things happen, things take time. It has to be done correctly yes... But this is simply just NOT customer service focused. Had the proper information been provided and communicated this all could have been avoided and scheduled around accordingly. But due to the disregard for my time or even my business is enough for me to recognize I don't need to return to this location. ***NOTE*** I also received my vehicle back with scratches on the interior while it was serviced today at this location. More
by t.smithjr
Other Employees Tagged: Joe Piazza, Ed Martinez
May 25, 2023
Had a great experience buying my new crv. All the employees were friendly and our salesperson was very accommodating to our needs. I appreciated not feeling pressured and would definitely ret All the employees were friendly and our salesperson was very accommodating to our needs. I appreciated not feeling pressured and would definitely return for any future purchases. More
by joeysue3150
Other Employees Tagged: Joe Piazza
May 23, 2023
Great service all around. Everyone was easy to work with and understood my concerns. They went above and beyond to ensure my happiness. There is a reason why I am a repeat cus Everyone was easy to work with and understood my concerns. They went above and beyond to ensure my happiness. There is a reason why I am a repeat customer. Thank you to the entire team at Weir Canyon Honda. More
by Michael H
Other Employees Tagged: Mike Russell, Mike Youssef, Eddie Samarraie
May 18, 2023
Everyone at Weir was very professional. They listened to me and got me exactly the car I wanted. My salesman Eddie was considerate, helpful and very accommodating. They listened to me and got me exactly the car I wanted. My salesman Eddie was considerate, helpful and very accommodating. More
by SUSANCPOWERS
Other Employees Tagged: Mike Russell , Salesman Eddie S. 5 stars
May 17, 2023
Great staff,friendly and helpful with service. Been buying family cars at this fealer since 2010. Been buying family cars at this fealer since 2010. More
by ALVARORJ
Other Employees Tagged: Mike Russell, Corey Smith, Matt Refaie, Michael Baker, Brian Tritz, Eli Mickel , Mike Alkadry, Stuart Boggs, Mark Juban
May 14, 2023
I was here a year ago to the date and spoke to Cesar . He did not pressure my wife nor I . Nor did he bring over another sales manager to do so. I told him when I was ready I would search out to him becaus He did not pressure my wife nor I . Nor did he bring over another sales manager to do so. I told him when I was ready I would search out to him because he was not a Pushee salesman and very professional. More
by plenhoff
Other Employees Tagged: Mike Glorioso
May 13, 2023
Excellent experience all the way around. Professional, courteous and they really listened to me. I will recommend it. Professional, courteous and they really listened to me. I will recommend it. More
by SUSANCPOWERS
Other Employees Tagged: Mike Russell , Eddie Samarraie he was wonderful
January 20, 2023
Poorly explained contract cost me over $4,000 in payments to the bottom line. Had it been explained I would be paying 5.99% to "rent" a leased vehicle I NEVER would have signed that contract. Shady practices to the bottom line. Had it been explained I would be paying 5.99% to "rent" a leased vehicle I NEVER would have signed that contract. Shady practices. This is now my last Honda. More
by cberrey79
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