Ulysses Butler | Page 2

It was good I don't think finance mgr didn't give the best price for vehicle.and this is the second time i wasn't able to get kia suv of my choice I don't think finance mgr didn't give the best price for vehicle.and this is the second time i wasn't able to get kia suv of my choice More

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Responsive Salesman Our salesman Ulysses Butler was very responsive and personable. I would recommend him to anyone. He knew exactly what we wanted and he delivered. Our salesman Ulysses Butler was very responsive and personable. I would recommend him to anyone. He knew exactly what we wanted and he delivered. He worked with the manager to get the payment we could afford. More

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Excellent customer service Purchased second new car from Universal because the customer service was excellent. The salesman was easy to work with and took the time to discuss o Purchased second new car from Universal because the customer service was excellent. The salesman was easy to work with and took the time to discuss options. More

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Horrible Worse experience I have ever had at a dealership. I would highly not recommend anyone to go to this dealership. All they did was waist hours on my onl Worse experience I have ever had at a dealership. I would highly not recommend anyone to go to this dealership. All they did was waist hours on my only day off. More

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It cant get any better than this. I and my son have received nothing but the best treatment since purchasing our vehicles at Universal Kia everybody have just fantastic. I have been t I and my son have received nothing but the best treatment since purchasing our vehicles at Universal Kia everybody have just fantastic. I have been to a lot service departments but never one as great as yours. Keep up the great work. I can was call Ulysses for anything and when my wife decides to buy I will be seeing him again. More

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Great people and great service! My husband and I had a great experience with everyone we met and that helped us with buying our SUV! The salesperson, Ulysses was very helpful and de My husband and I had a great experience with everyone we met and that helped us with buying our SUV! The salesperson, Ulysses was very helpful and determined to help us find what would make us happy! The sales manager was personable and took his time with our needs. We will be buying our next vehicle here we were so pleased. More

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great dealership is great place to buy a car nice people worked hard to make sure we had what we wanted and happy with it thank you kia and mr butler is great place to buy a car nice people worked hard to make sure we had what we wanted and happy with it thank you kia and mr butler More

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oil change Went to get oil change when got off work at 4pm....work on east side of Nashville ....got there close to closing time 5pm (4:35) anyway didn't know ne Went to get oil change when got off work at 4pm....work on east side of Nashville ....got there close to closing time 5pm (4:35) anyway didn't know needed appointment so they took my car anyways....didn't take long at all...and this is my first time buying a kia and I love mine...thanks so much More

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Great Experience Ulysses Butler was wonderful. I was upside down in my vehicle and didn't think I would be able to do anything. Ulysses, listen to my situation and jum Ulysses Butler was wonderful. I was upside down in my vehicle and didn't think I would be able to do anything. Ulysses, listen to my situation and jumped right in with a great solution for me. So, not only do I have a lower car note... I also have a newer car. Thank You So Much ^_^ More

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Dishonest and Disrespectful Saleman was very rude... they had a sticker on their car labeling it a "Q Certified" vehicle, but when I asked about specific things I was told that i Saleman was very rude... they had a sticker on their car labeling it a "Q Certified" vehicle, but when I asked about specific things I was told that it "Couldn't possibly be Q Certified even though the sticker was on the car." They said cars with over 100k miles are never eligible, yet they had that sticker on the windshield. The saleman and the manager were both completely rude and disrespectful. They hung up on me on the phone and when I drove up to test drive, walked away from me when I asked about the warranty included on "Q Certfied" vehicles. STAY AWAY... THEY ARE NOT HONEST!!! More

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