Val Udermann
Val Udermann at Lexus of Wayzata
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Val Udermann | Page 2

New Vehicle Sales

Lexus of Wayzata

16100 Wayzata Blvd
Wayzata, MN 55391

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5.0
53 Reviews
5.0

53 Reviews

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53 Reviews of Val Udermann

May 10, 2023

Dealership Rating
Employee Rating

very helpful if any questions problems seem to always get correct answers to any issues More

by roger_mccabe5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 11, 2023

Lexus of Wayzata responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

March 31, 2023

Dealership Rating
Employee Rating

I have had my old Lexus serviced at this dealership and had only positive experiences from arrival to completion of the service visit. I just bought my new RX 350 yesterday and the experience was great More

by Linda806
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Coltan

Apr 03, 2023

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help.

January 25, 2023

Dealership Rating
Employee Rating

I’ve always felt valued at this dealership. They are extremely clean, staff is friendly and helpful, patient and kind. More

by MB
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Bennett

Jan 27, 2023

Lexus of Wayzata responded

Thank you MB Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

October 22, 2022

Dealership Rating
Employee Rating

Staff were very friendly, courteous, efficient and effective. Training was very extensive and understandable. Closing was manadablw More

by Rewhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2022

Lexus of Wayzata responded

Hi, we appreciate you choosing Lexus of Wayzata! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

October 21, 2022

Dealership Rating
Employee Rating

Pleasant and very competent sales and technical staff. Dealership very responsive to all types of inquiries. More

by BAHTAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Stenson

Oct 25, 2022

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 27, 2022

Dealership Rating
Employee Rating

Val does an excellent job, always! Becky was great as well. They all make the leasing experience flawless! More

by sarashoberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Stenson

Oct 01, 2022

Lexus of Wayzata responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Wayzata. We hope you continue to choose us for all your automotive needs! Take care!

April 20, 2022

Dealership Rating
Employee Rating

My experience is always best in class at Lexus of Wayzata. From sales to finance to service its excellent. Oh and technology help also a 10. Plus love the atmosphere and customer lounge area. Nice pl More

by catherine.mehaffey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Stenson , Eric Baumann, Oliver did my paperwork

Apr 23, 2022

Lexus of Wayzata responded

Hi, here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

January 27, 2022

Dealership Rating
Employee Rating

Lexus IS consistently over-the-top when it comes to Customer Service and Care. They strive to give consumers the best possible experience from buying to maintenance. More

by Lynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Doyle, Doug Evans, Whoever maintains the coffee machines.

Jan 29, 2022

Lexus of Wayzata responded

Hi Lynn, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

December 11, 2021

Dealership Rating
Employee Rating

I received outstanding service from my Sales Rep Val Udermann and the service rep Bob Holm. Both went above and beyond to make the process of a huge repair smooth and easy. I greatly appreciated the pro More

by JULIEKOHNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Lexus of Wayzata responded

Hi, we're so glad that we were able to go above and beyond your expectations! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

October 13, 2021

Dealership Rating
Employee Rating

Sales consultant Val Udermann was excellent to work with, professional, help full and concerned. Sales manager Stacy Kristsas the compete opposite, He is a total jerk, how he got to be in a management, I wi More

by Spitzergk1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacy Kritsas

Oct 14, 2021

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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