Victor Hernandez
Victor Hernandez at Benzel-Busch Motor Car
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Victor Hernandez | Page 2

Sales Manager

Benzel-Busch Motor Car

28 Grand Ave
Englewood, NJ 07631

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4.9
242 Reviews

Dealership Experience

17 yrs, 9 mos

Industry Experience

17 yrs, 9 mos

4.9

242 Reviews

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242 Reviews of Victor Hernandez

October 08, 2023

Dealership Rating
Employee Rating

Wonderful selection of cars. Always able to match me with proper car & financing. No need to write more than necessary!! More

by HAIRDOC0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Barbaro, Laura Carpenter , Carlos Gonzalez

Oct 10, 2023

Benzel-Busch Motor Car responded

We greatly appreciate your positive feedback! It's fantastic to hear that you've been satisfied with our car selection and financing options. Our goal is to make the car-buying experience as seamless and enjoyable as possible, and we're delighted that we've been able to meet your expectations. Regards, Michael Hill mhill@benzelbusch.com

August 03, 2023

Dealership Rating
Employee Rating

This is my 2nd leased vehicle with Michael Ehrlich. He communicates well, listens & respects your needs and exhibits great service. He also works very fast which is a plus. More

by Nia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ehrlich

Aug 03, 2023

Benzel-Busch Motor Car responded

Thank you for taking the time to share your wonderful experience with Michael Ehrlich and our dealership. We are thrilled to hear that this is your second leased vehicle with us, and we greatly appreciate your continued trust and loyalty. Michael is indeed an exceptional member of our team, and your kind words are a testament to his dedication and commitment to providing outstanding service. We take pride in ensuring that our customers' needs are not only met but exceeded, and we're delighted to know that Michael communicated well, listened attentively, and respected your requirements. Regards, Michael Hill mhill@benzelbusch.com

July 19, 2023

Dealership Rating
Employee Rating

great service great communication very professional I had amazing experience from beginning to very end More

by dpaltagashvili
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Orlando Dranguet

Jul 19, 2023

Benzel-Busch Motor Car responded

Thank you for taking the time to share your positive feedback about our employee, Orlando. We greatly appreciate your kind words and are delighted to hear about your exceptional experience from start to finish. Orlando is a valuable member of our team who consistently provides great service, maintains excellent communication, and demonstrates a high level of professionalism. Your satisfaction is of utmost importance to us, and we are thrilled to know that Orlando was able to meet your expectations. We will make sure to pass along your compliments to him, as it will serve as motivation for his continued dedication to delivering outstanding service. Regards, Michael Hill Mhill@benzelbusch.com

July 04, 2023

Dealership Rating
Employee Rating

There are many makes, and many dealerships. All I ask is that you continue to provide a reason to return. More

by PTOMAS0
Recommend Dealer
Yes

Other Employees Tagged: Orlando Dranguet

Jul 05, 2023

Benzel-Busch Motor Car responded

Thank you for taking the time to share your feedback with us. We appreciate your honesty and your desire for us to provide a reason for you to return. At Benzel-Busch, we strive to create a positive and memorable experience for each of our customers. We understand that there are many options available, and we value your continued loyalty. Thank you again for your feedback and for giving us the chance to serve you. We hope to have the opportunity to provide you with an even better experience in the future. Regards, Michael Hill mhill@benzelbusch.com

June 27, 2023

Dealership Rating
Employee Rating

Orlando made the process absolutely smooth. He also took the time to explain all the car features in detail. More

by RISHMA_RAO
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Orlando Dranguet

Jun 28, 2023

Benzel-Busch Motor Car responded

Thank you for taking the time to provide feedback on your recent experience with our company. We greatly appreciate your input, as it helps us improve our products and services to serve you and our valued customers better. We are thrilled to hear that you had a positive experience with us! Your satisfaction is our top priority, and we are committed to delivering exceptional customer service and exceeding your expectations. We will pass along your kind words to Orlando Dranguet, who made your experience memorable. Regards, Michael Hill mhill@benzelbusch.com

June 26, 2023

Dealership Rating
Employee Rating

Very professional, excellent services Showroom is very nice and neat Receptionist is very helpful and easy to communicate with the customer More

by nonier
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Barbaro

June 21, 2023

Dealership Rating
Employee Rating

Very professional and transparent. Unlike most desk just give you numbers and hide all the details, they provide the entire breakdown. Great follow-up. More

by Dunk
Sales Price Transparency
Recommend Dealer
Yes

June 14, 2023

Dealership Rating
Employee Rating

Salesman James Scott went over the top with outstanding customer service. Mr Hernandez in finance was a pleasure to work with. Overall customer experience exceeded my expectations. More

by PeterS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Scott

June 14, 2023

Dealership Rating
Employee Rating

Lamont was very helpful and helped move this process along quickly. I know it can be stressful, but he helped me map everything out very easily. Highly recommend! More

by MIKEMARINO924
Recommend Dealer
Yes

Other Employees Tagged: Lamont Saunders

June 10, 2023

Dealership Rating
Employee Rating

Very efficient and fast. Joanne and Victor are very accomodating, patient, flexible on our schedules and nice people. I highly recommend both of them to other customers. More

by MA_AUBREY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joanne Fuentes

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