Victor Hernandez | Page 24

Excellent Customer Service The best, love my new car Customer Service was the best Victor and Joseph did an exceptional job in helping get my new car. The best and would highl The best, love my new car Customer Service was the best Victor and Joseph did an exceptional job in helping get my new car. The best and would highly recommend them both. More

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Excellent Staff We had a an exceptionally polite and very knowledgable Sales professional named Lamont Saunders. He is great at what he does and makes getting a new We had a an exceptionally polite and very knowledgable Sales professional named Lamont Saunders. He is great at what he does and makes getting a new car enjoyable. More

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My E400 cabriolet The question is why would you buy anything but a Mercedes and the bigger question is why would you buy from any dealership but Benzel-Busch where the The question is why would you buy anything but a Mercedes and the bigger question is why would you buy from any dealership but Benzel-Busch where the service is incomparable. Everyone who touches the transaction goes out of their way to make it as smooth a process as possible. Cannot say enough good things about the experience. More

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Good experience The sales associate Mathew Papparazi was very knowledgeable. Made it a very smooth transition from the cla 250 to the C class sedan. Was very helpful The sales associate Mathew Papparazi was very knowledgeable. Made it a very smooth transition from the cla 250 to the C class sedan. Was very helpful in choosing the car too More

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Excellent Express Service Fast service on low beam And my car was washed. All within 30 min Great service and constant updates given in the short time I was there. Fast service on low beam And my car was washed. All within 30 min Great service and constant updates given in the short time I was there. More

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First Class Experience With Benzel Busch Exceptional customer service at all levels. The employees provided me with a first class experience from start to finish. Talia responded with in one Exceptional customer service at all levels. The employees provided me with a first class experience from start to finish. Talia responded with in one day to my online inquiry. At the showroom, she walked me through the entire process and helped me make my decision to lease my new car. The car was ready the next day and I was also assisted by Tae Kang who gave a complete review of the cars features. He even responded to an inquiry several days later. Talia also called to make sure everything was ok. Thank you to Mike Hill, Victor Hernandez and others who made my visit to the showroom a memorable one. Looking forward to many more dealings with Benzel-Busch. More

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Purchased a new GLC300 This is my second purchase at this dealership and I dealt with Sallee both times and she is so great. Everyone that I encountered there is so willing This is my second purchase at this dealership and I dealt with Sallee both times and she is so great. Everyone that I encountered there is so willing to help and go the extra mile for you. I got an amazing deal on the vehicle and would absolutely recommend anyone to visit these showrooms. More

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Exceptional The team at Benzel-Busch amazed me with their excellent customer service, professionalism and personal touch. It was the best car buying experience The team at Benzel-Busch amazed me with their excellent customer service, professionalism and personal touch. It was the best car buying experience to date. Joseph Simsik was my salesman and he exceeded all my expectations. Thank you for my new CLA I love it. More

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Outstanding Service. I wanted to take the time to write this review, because I received outstanding service from the entire Benzel Busch staff. I live in NYC, and have bee I wanted to take the time to write this review, because I received outstanding service from the entire Benzel Busch staff. I live in NYC, and have been coming to this dealership for 3 years. I just leased a newer model vehicle from Benzel. I could have dealt with the dealership in the city, but the service I have received over the years from Benzel Busch is unparalleled, making me a returning customer. I dealt with Lino Cascardi, who has been with the dealership for 20 + years, is extremely knowledgeable and provided excellent service. Lino did a terrific job demonstrating the car, as he carefully explained all the features and details. He spent a lot of time answering all my questions, and even finding specials for me, so I could get the best lease deal. I also dealt with Sal Achitto (the manager), who was great to deal with. The entire lease negotiation process was smooth and actually pleasant. Finally, my car was delivered exactly as promised, on the actual date. I never felt pressured and the entire staff has always made me feel welcome. Highly recommend. And by the way, I LOVE my E350! More

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the Best New Car Experience This was my second New car from Benzel-Busch my experience as always been stress free, fast and easy. everyone at the dealership as always been friend This was my second New car from Benzel-Busch my experience as always been stress free, fast and easy. everyone at the dealership as always been friendly and pleasant. Leo was very organize getting me the paperwork done a head time which made picking up my new car simple and fast. Tim Reilly the sales manager is one of nicest manager in the car dealership business I have brought 5 Mercedes,the last 2 at Benzel-Busch as long as the dealership doesn't change I will be back in 36 months Thank you to Leo and Tim for all your help Marguerite More

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