Victor Montes

INFINITI of South Bay responded

Thank you for taking the time to leave this great review! We’re so glad that Victor took such great care of you, from listening closely during your test drive, to following through on the repair, to making sure the car was perfect before you drove it again. His thorough communication and attention to detail truly reflect the level of service we strive for at INFINITI of South Bay. We’ll be sure to share your kind words with him, and we look forward to seeing you again soon! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Andrew! Thank you for taking the time to leave this great review! We’re so glad Victor and Willie could help and take the time to explain everything clearly. It’s great to know all of your questions were answered and that you felt comfortable throughout the process. Thank you for recognizing all of their hard work! We can’t wait to see you again next time! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for sharing your experience, Soracha and Lamin! We’re thrilled to hear that Michael and Victor made buying your 2023 Jeep Wrangler such an easy and stress-free process. It’s wonderful to know that you felt they were trustworthy, responsible, and attentive to your needs every step of the way. Our team always strives to provide exceptional service to help our customers feel confident during the car-buying process. We appreciate your recommendation, and we look forward to assisting you again in the future! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

What a fantastic review - thank you for sharing this with us! We love hearing that Victor made the whole process feel easy and comfortable for you. It’s so important to us that our guests feel like they’re talking with a friend rather than dealing with pressure, and it sounds like Victor really delivered on that. We’re so glad he was always there to give you the information you needed without overwhelming you. We’re lucky to have him on our team, and we can’t wait to see you again soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for your amazing review! We're honored to hear that your experience at South Bay INFINITI was exceptional and that our management and staff went above and beyond to take care of you. Knowing you’re completely satisfied, and even willing to refer others, means the world to us. We’re grateful for your support and look forward to welcoming both you and your friends in the future! Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for this five-star review! We're so glad that your car purchase experience was smooth and enjoyable. It's great to know our team was friendly, responsive, and easy to work with. If you need anything in the future, we're always here to help—enjoy your new car! Welcome to the INFINITI of South Bay family! Thank you, Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for this awesome review! We're thrilled to hear that Victor and Michael made you feel welcomed and supported throughout your car-buying experience. Congratulations on your 2023 INFINITI QX50, it's a fantastic all-wheel drive SUV, and we're so glad you're loving it! Your recommendation means the world to us, be sure to tell your friends and family to give us a visit. If you ever need anything or have questions down the road, we're just a call away. Enjoy every mile, and welcome to the INFINITI of South Bay family! 😊 Thank you, Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to leave this five-star review! We're thrilled that you felt comfortable throughout the entire process and that our team was able to assist you without any pressure. We believe that buying a car should be an enjoyable experience, and we’re so happy to know that you felt supported every step of the way. We appreciate you choosing us for your purchase! We hope you’re enjoying your new vehicle and look forward to seeing you again for any future needs! Thank you, Anita Ruiz New Car Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for this AWESOME review! We're thrilled you found exactly what you were looking for, and without any pressure! It means a lot to us that you appreciated our focus on service and selection. Our customers are our #1 priority, and we work hard to ensure they leave satisfied. We loved having you in and hope to see you again down the road! Welcome to the INFINITI of South Bay Family! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay