Victor Rodriguez

the service deparmentof this placeis complete a disaster i have take my car in twice whith a scratch in the roof tha was there when they sold it to me they have not been able to repair it they work with no i have take my car in twice whith a scratch in the roof tha was there when they sold it to me they have not been able to repair it they work with no professionalism,from the fact tha last time i took it inthey broke my windshield and there are no videos or anyone to respond to me that's why the service manager is totally arrogant person and has not costomer service experience i think it should be removed. i think this manager have no professionalism in this deparment olso this person victor rodrigez his a very good gay he train to help me bpt the manager is not good the managre name is SEAN LOBOSCO More

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I bought a CPO 2017 MDX from this dealership and problems started the first week of the purchase, the service department worked to address my issues but the amount of time spent back and fourth to the dealer started the first week of the purchase, the service department worked to address my issues but the amount of time spent back and fourth to the dealer was a terrible experience considering the car was sold as CPO. On 09/25/2023 we were driving on the Garden State Parkway and the driver seat collapsed while driving and i almost crashed the vehicle. I took it to the dealer to find out the car is out of warranty and the seat is considered as normal wear and tear. The dealer gave me a quote for 3,000.00 to get the seat fixed which is unacceptable. I was told to contact Acura Client Relations which i did and they stated its not a manufacturer issue and will not cover the cost, thats unacceptable as well. This is my 3rd Acura and i will not purchase another because of this experience at this dealership. More

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Great consultant… Walter is the man! ! He’s very knowledgeable and will work wonders to make the deal happen. I have dealt with Walter for over 8 years now and this latest purchase will b ! He’s very knowledgeable and will work wonders to make the deal happen. I have dealt with Walter for over 8 years now and this latest purchase will be my 3rd Acura vehicle since 2016. I love DcH Acura and that’s not only the sales team but the entire facility as a whole. Thank you Walter… see you in a couple years for my next purchase!! More

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My experience with Walter and DHC Montclair Acura was awesome. Made the deal happen with cooperation and easy. Highly recommend. awesome. Made the deal happen with cooperation and easy. Highly recommend. More

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I just leased my 6th MDX from DCH Montclair Acura. Walter Goldman in sales is very thorough from start to finish. He also checks in to make sure everything is going well with your new vehicle and th Walter Goldman in sales is very thorough from start to finish. He also checks in to make sure everything is going well with your new vehicle and that you understand all the features. I couldn't be happier and more comfortable with my experience. The service dept. is great as well. Never had a bad experience with service. More

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Welcoming,Professional & attentive every employee i had an encounter with from the receptionist when i walked in til the end with Al Reci & Walter Goldman i appreciated all of the service i definitely chos an encounter with from the receptionist when i walked in til the end with Al Reci & Walter Goldman i appreciated all of the service i definitely chose the right choice going to this dealership. More

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Had a relatively pleasant sales purchase however everything thereafter from this dealership is a 0! Couldn’t reach my sales, calls went answered and despite kindness was hung up on to avoid answerin everything thereafter from this dealership is a 0! Couldn’t reach my sales, calls went answered and despite kindness was hung up on to avoid answering questions. That was sales. Service wow! Another nightmare! No one calls, updated, multiple calls just for very basic information, have you seen or evaluated the repairs on a brand new vehicle with major technical issues and when it maybe ready 1 day 25 days whatever! But no one ever calls back or responds to messages other then Maureen, who takes the information and says expect a call back. Guess what never does. Avoid this dealership at all levels! More

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My 2nd time purchasing for Lora and it was a breeze. She explained everything in depth and got me in and out quickly. I bought a brand new 2021 tlx a spec and I love it. explained everything in depth and got me in and out quickly. I bought a brand new 2021 tlx a spec and I love it. More

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The service was completed promptly. All questions were answered. Everything was explained carefully and I was kept informed from when I arrived until all was completed. answered. Everything was explained carefully and I was kept informed from when I arrived until all was completed. More

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This dealership and its employees has always gone above and beyond to take care of my car needs. Service advisor Victor Rodriguez is always professional and provides exceptional customer service and experi and beyond to take care of my car needs. Service advisor Victor Rodriguez is always professional and provides exceptional customer service and experience! I look forward for future business needs and encourage the excellence that this dealership provides. More

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