Vince Hancock
Vince Hancock at Acura of Peoria
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Vince Hancock | Page 3

Service Advisor

Acura of Peoria

9190 W Bell Rd
Peoria, AZ 85382

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113 Reviews
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113 Reviews

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113 Reviews of Vince Hancock

January 01, 2021

Dealership Rating
Employee Rating

I look forward to seeing my guys at Peoria Acura when I get my car serviced, they treat us like family.we love Acura cars More

by cheryleschofield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 08, 2021

Acura of Peoria responded

Thank you for taking the time to share your positive experience. We appreciate your business.

December 25, 2020

Dealership Rating
Employee Rating

I came in for help with replacement of a sensor and harness. Brian and Alex were extremely helpful and everything was done in a timely manner with good communication. I was very happy with the work don More

by geneshillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Appleton , Alex the mechanic.

Jan 08, 2021

Acura of Peoria responded

Thank you for taking the time to share your positive experience. We appreciate your business.

December 17, 2020

Dealership Rating
Employee Rating

Since my first visit to Acura of Peoria, I've always felt that I was being taken care of. No matter how big or small of an issue, they never hesitate to assist me. It's gotten to the point where going to Acu More

by B Stansberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 08, 2021

Acura of Peoria responded

Thank you for sharing your positive experience. We truly appreciate your business.

December 16, 2020

Dealership Rating
Employee Rating

Great experience. Had trouble starting. Suspected battery. Brought in without appt. Service manager had techs quickly diagnose battery and swap out. Whole appt was approx 45 min. Appreciate that quic More

by rdcnaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matthew Brunson

Jan 08, 2021

Acura of Peoria responded

Thank you for taking the time to share your positive experience. We appreciate your business.

December 11, 2020

Dealership Rating
Employee Rating

Melanie is a spectacular member of your team. Your website and ability to make an appointment on it sucks on. I have been using them since they were on Bell. Service is super and honest.. More

by drbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Appleton , Melanie

Dec 14, 2020

Acura of Peoria responded

Thank you for sharing your positive experience with Melanie. We are sorry to hear it was difficult to schedule an appointment online. We look forward to continuing our relationship with you for years to come!

October 30, 2020

Dealership Rating
Employee Rating

Vince and other service department staff was fast, friendly and professional while diagnosing the problem and performing the battery replacement. My vehicle was returned quickly and very clean. More

by jypblcrk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 30, 2020

Acura of Peoria responded

Thank you for taking the time to share your positive experience. We truly appreciate your business.

October 28, 2020

Dealership Rating
Employee Rating

The Acura of Peoria Service Department is exceptional and deserves a five-star rating. My last several cars were leased from Acura of Peoria, and I have always felt well-cared-for as an Acura Customer. Servi More

by COOP123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cesar Castillo

Oct 28, 2020

Acura of Peoria responded

Thank you for sharing your positive experience. We look forward to continuing our relationship with you for years to come!

October 16, 2020

Dealership Rating
Employee Rating

Service staff goes out of their way to get your service scheduled, give you a clean loaner car, and get your car done in a hurry. Great dealership. More

by Squiggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matthew Brunson

Oct 21, 2020

Acura of Peoria responded

Thank you for taking the time to share your positive experience. We truly appreciate your business!

October 07, 2020

Dealership Rating
Employee Rating

My car had a service needed, came in to See Cesar, without making an appointment. Was seen right away and my oil change, tire rotation, and fluids check, was all done in about 30 minutes. More

by Derek Snavely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Appleton, Cesar Castillo

Oct 21, 2020

Acura of Peoria responded

Thank you for sharing your positive experience. We look forward to continuing our relationship with you for years to come!

September 22, 2020

Dealership Rating
Employee Rating

Service Dept,, Parts and Sales staff are just super. Total professionals and friendly. Can’t say enough good things about this dealership. Thanks again staff and dealership for great service!! More

by paulywog92557
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matthew Brunson, Brian Appleton, Cesar Castillo , Lance D. In parts!!!

Sep 27, 2020

Acura of Peoria responded

Thank you for taking the time to share your positive experience. We truly appreciate your business!

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