Wesley Prudencio

Communication from service advisor was horrible. After paying diagnostic fee, car was returned in worse condition which was not communicated by the service advisor. Technician seemed not to have exp After paying diagnostic fee, car was returned in worse condition which was not communicated by the service advisor. Technician seemed not to have experience to properly diagnose and correct the issue. Still awaiting a response from the service advisor. More

by Kwilson6750 Verified Customer Verified Customer

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Great and speedy check in - service done correct and well - love the video review of the car’s condition - love the video review of the car’s condition More

by tebecker12 Verified Customer Verified Customer

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I have always had an exceptional experience when having my Audi taken care of by Wesley. Everyone there is professional, courteous, and friendly. I am more than p[eased every time I have taken my Q5 in my Audi taken care of by Wesley. Everyone there is professional, courteous, and friendly. I am more than p[eased every time I have taken my Q5 in over the last 5 years. More

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Wes really handled us with care. Was diligent about ensuring our repairs were done as timely as possible and getting our extended warranty applied. Would give him a 6 out of 5 if we Was diligent about ensuring our repairs were done as timely as possible and getting our extended warranty applied. Would give him a 6 out of 5 if we could. More

by dtwnbrown1 Verified Customer Verified Customer

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The staff are top notch and always treat me well Go Oregon Ducks #1 Green Oregon Ducks #1 Green More

by SHERBORN Verified Customer Verified Customer

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Quick and Easy! I was really impressed with the video of my service as well as the complementary inspection and advice. I was really impressed with the video of my service as well as the complementary inspection and advice. More

by IrishDemocrat Verified Customer Verified Customer

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Wesley makes it painless. I am always VERY appreciative of the job that the service department does. Service like that also sells cars. I am always VERY appreciative of the job that the service department does. Service like that also sells cars. More

by C6Cyrus Verified Customer Verified Customer

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Right now I am too busy to answer all your questions. Wesley was great and so was the tech! Wesley was great and so was the tech! More

by SHARON.DIXON Verified Customer Verified Customer

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Helped me solved the Robles. Responded in a timely manner. Wesley was very professional and attentive to the issues. Provided some suggestions to not have the issue again. Responded in a timely manner. Wesley was very professional and attentive to the issues. Provided some suggestions to not have the issue again. More

by CRAIG84 Verified Customer Verified Customer

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Courteous and timely I was provided a car to drive while I waited. I'm from out of town so this helped me be productive. I waited. I'm from out of town so this helped me be productive. More

by WEAVER0 Verified Customer Verified Customer

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