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Yankiel Vilches
Yankiel Vilches at Wayne Akers Ford
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Yankiel Vilches

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.2
157 Reviews

Dealership Experience

1 yr, 11 mos

Languages Spoken

English English

Spanish Spanish

4.2

157 Reviews

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157 Reviews of Yankiel Vilches

May 18, 2024

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Employee Rating

It was the worst experience I ever had I paid over $2500 and my truck still was not fixed More

by jerrydplumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yovonne Felix, Ben Buchanan, Miguel Chiriguaya, Pascual Cruz, Joshua Nieves, Erik Hoffman, Chris Berbes, Jesse Guajardo, Khristian Ramirez

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May 18, 2024

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Great place, cool people super helpful. Service drive is cool looking. Feels a bit confusing in its design but looks 10/10 More

by AWETTEN3
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Service Time
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Recommend Dealer
Yes
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May 17, 2024

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Very happy with the results. Yanquiel take care my car and really professional. Thanks yanquiel More

by Davidisabella293
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Recommend Dealer
Yes
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May 17, 2024

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 16, 2024

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Employee Rating

Service advisors know nothing about repairs or actual scope of work and can over bill for the commission. More

by erichwotipka
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Workmanship
Service Time
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Recommend Dealer
No
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May 16, 2024

Wayne Akers Ford responded

"Erichwotipka" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 11, 2024

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Employee Rating

100 % la atención de yanquiel . Muy buena . Gracias . Se lo recomiendo a todas las personas. More

by Davidisabella293
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2024

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 10, 2024

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They take good care of their customers and the service required. Very impressive customer service More

by JORDAN.BECKNER
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Recommend Dealer
Yes
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May 10, 2024

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 07, 2024

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It was a good experience. The service was fast and everything was explained to me. More

by Belkyc1991
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Workmanship
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Recommend Dealer
Yes
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May 08, 2024

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 04, 2024

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Employee Rating

Requested by online system that dealer check my front end as I experienced what I think is a loose front end and look at whether or not oil change required as previous service could not reset reminder. Deal More

by kpfriedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 08, 2024

Wayne Akers Ford responded

"Kpfriedman" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 30, 2024

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Employee Rating

Mr. Vilches was very professional and attentive. Great service. I was very happy with service More

by noraboro
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2024

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 26, 2024

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Employee Rating

Everything was great when I went we had no issues service was good got me in and out in a timely manner More

by AMIEEL2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

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May 01, 2024

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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