Yosvany Alvarez

Never heard from anybody when it was being worked on, never heard from anybody when it was completed, waited 35 minutes for the cashier because she was on break when I came to pick it up, and when I aske never heard from anybody when it was completed, waited 35 minutes for the cashier because she was on break when I came to pick it up, and when I asked the manager of the service, his response was she’ll be back soon. Zero customer service. More

by DFORBES67 Verified Customer Verified Customer

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Great team. Fast service and respond very nice people reliable and knowledge. Thank you guys for all of your help Fast service and respond very nice people reliable and knowledge. Thank you guys for all of your help More

by DORON_65 Verified Customer Verified Customer

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Very good service and Very professional peoples Everything i asked was taken into consideration Very good job guys peoples Everything i asked was taken into consideration Very good job guys More

by ERIC.BARALE Verified Customer Verified Customer

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I purchased my truck and had issues immediately and got bounced around from dealership to maintenance department and back. There was no inspection done on my vehicle that i can tell due to seeing the brake bounced around from dealership to maintenance department and back. There was no inspection done on my vehicle that i can tell due to seeing the brakes are worn out and the front tire being damaged More

by JONATHAN93 Verified Customer Verified Customer

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Buen trato y excelente servicio pero si se rompe el carro en el taller el trato no es igual de bueno en el taller el trato no es igual de bueno More

by echevarriacabrerasyamilka Verified Customer Verified Customer

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Everyone was outstanding. It all starts from the top . From Oren , the GM, to Yosvany the Director of Sales, to Paul , the Finance Director to Ira, Todd , Laura and Andres in It all starts from the top . From Oren , the GM, to Yosvany the Director of Sales, to Paul , the Finance Director to Ira, Todd , Laura and Andres in the Finance Department and Walter in sales . All of you , keep up the good work. I will definitely purchase all of my future vehicles at Aventura Chrysler and will tell everyone I know . Thank you again to the entire team for such a great experience. More

by sterno3 Verified Customer Verified Customer

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Everyone was pleasant and listened to what I was interested in and delivered a vehicle i was happy with. interested in and delivered a vehicle i was happy with. More

by RWASSON14754 Verified Customer Verified Customer

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Terrible experience at this dealership. I don’t like reading or writing negative reviews, but our car buying experience deserves one.. Salesman was a nice guy. He kept this from being a one I don’t like reading or writing negative reviews, but our car buying experience deserves one.. Salesman was a nice guy. He kept this from being a one star review. Dealership experience was awful. I should have heeded the advice of other reviewers. I will try to keep this short… This dealer was advertising 2 identical Jeep Grand Cherokee L Summit Reserve vehicles. We made contact with Sarah online and several phone calls. We scheduled a test drive and Sarah said she would be our sales person at the dealership. We drove 3hrs and had phone calls with her 10 mins before arriving at the dealership. Sarah stated she would have one of the Jeeps pulled up front and waiting on us. We arrived and guess what., no Sarah. Our future salesman said, Sarah is an internet contact only. He also said they don’t have either of the two Jeeps available that we came to see. Infuriating to say the least we should have left immediately, but really wanted the Jeep we came for. Salesman said one of the Jeeps sold three days ago and the other one is in the parking garage with a dead battery. The story doesn’t get better. I will skip to the end. We were at the dealership for almost 8 hours. We ended up buying the Jeep with the dead battery, which resulted in returning to the dealer 2 days later for two new batteries. The service experience wasn’t to bad. The financing department was exactly how others have reviewed. They play games, don’t answer simple questions, and hide extra fees until you are signing everything in a rush bc you are there for hours. My review is skipping a lot of detail. This was the single worst car buying experience of my life to date. I have had good experiences at other dealerships. Her is the only reason why we bought the Jeep. We did our research and it was exactly the Jeep we wanted and couldn’t find. More

by wenandaar Verified Customer Verified Customer

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Best service , exelent custumer service they resolve all the request and people was polite and convince the request and people was polite and convince More

by rexpoblinds Verified Customer Verified Customer

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Mr. Bruno really made the process very easy. If it wasn’t for him I would’ve made my purchase at another Dodge/Tam dealership. for him I would’ve made my purchase at another Dodge/Tam dealership. More

by jd35 Verified Customer Verified Customer

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